Spanish-Speaking Customer Technical Advisor - Greece w/ Relocation (Remote from

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Overview

AetherCore is looking for Spanish-speaking candidates to fill the role of Customer Technical Advisor in the vibrant city of Athens, Greece. This position provides an exciting opportunity to join a customer support project where candidates initially will relocate to Greece and can subsequently work remotely. The company offers premium relocation support to facilitate a smooth transition for successful applicants.

Position Details

In this role, candidates will be responsible for addressing customer inquiries and delivering technical support through various channels, primarily phone. It is crucial for candidates to be both patient and effective in their communication to ensure customers receive the best service possible.

Required Skills

To qualify for this position, applicants must meet several essential requirements:

• Education: A high school diploma or equivalent is mandatory.

• Language Proficiency: Candidates are expected to be native or fluent in Spanish. Additionally, a good command of English is necessary, ideally at a C1 level or above.

• Typing Skills: A minimum typing speed of 20 words per minute is required to ensure efficient customer interactions.

• Problem-Solving Abilities: Strong problem-solving and troubleshooting skills are vital as the role entails diagnosing issues presented by customers.

• Communication: Good active listening and communication abilities will help in delivering an outstanding service experience.

Benefits

AetherCore values its employees and provides a comprehensive benefits package, which includes:

• Paid Travel Expenses: All costs related to relocation to Greece are covered by the employer.

• Accommodation Support: Upon arrival, two weeks of hotel accommodation will be provided, helping new employees settle comfortably.

  

• Housing Assistance: The company offers assistance in securing long-term housing through a real estate agency, ensuring no extra fees are incurred by the employee.

• Contract Details: This position comes with a 12-month renewable employment contract, providing stability for candidates.

• Health Coverage: Employees will receive health coverage as part of the benefits package and a private healthcare plan for added peace of mind.

• Competitive Salary: The position offers a competitive salary, supplemented by performance-related bonuses based on individual and team achievements.

• Full-Time Schedule: This role is a full-time position, requiring 40 hours per week, typically organized into 8-hour shifts over five days.

• Language Lessons: Free Greek language lessons are provided to help employees acclimatize and enhance their living experience in Greece.

Conclusion

For job seekers with the right skills and a passion for customer service, AetherCore presents a unique opportunity. The company not only supports candidates' relocation to a beautiful city but also offers various benefits that contribute to job satisfaction and personal growth. This role will appeal particularly to bilingual individuals with technical aptitude and a commitment to delivering excellent customer support.

Overall, this is an excellent opportunity for those seeking to advance their career within a supportive and dynamic environment while enjoying the rich culture and lifestyle that Athens, Greece, has to offer.

This job offer was originally published on himalayas.app