Sr Outside Property Adjuster - Boston, MA

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Introduction

The Hanover Insurance Group has been a trusted entity in the insurance industry for over 170 years, providing reliable and timely services to clients. Their commitment to core values like integrity, accountability, and a positive corporate culture reflects their dedication to being there when it matters most. Presently, they are looking for a Sr Outside Property Adjuster to join their team in the Boston territory. This position allows for remote work but requires field investigations in various locations.

Position Overview

The Sr Outside Property Adjuster will be responsible for handling property claims requiring field investigations and inspections. This role is critical as it involves establishing rapport with insured clients and maintaining relationships with agents, underwriters, contractors, and other stakeholders. Adjusters are expected to possess in-depth knowledge of the local geography, relevant laws regarding property claims, and an overall understanding of the insurance climate.

Responsibilities

In this role, the applicant will:

• Handle complex personal and commercial property claims.
• Use discretion and independent judgment in managing claims.
• Demonstrate technical knowledge reflective of their experience in the field.
• Identify potentially suspicious claims for further investigation.
• Handle claims with heightened complexity, severity, and exposure levels, involving litigation when necessary.
• Maintain a high level of productivity, confidentiality, and customer service.
• Represent the company in contexts such as mediation, arbitration, and trials.

They may be required to provide training and mentorship to other adjusters and handle assignments that necessitate a significant degree of originality and ingenuity.

Required Qualifications

To apply for the Sr Outside Property Adjuster position, candidates must meet the following requirements:

• A minimum of 5 years of adjusting experience.
• Xactimate certification, a vital tool in the insurance adjustment field.
• Appropriate state adjuster licenses, alongside continuing education credits to maintain them.
• Valid driver's license and capability of maintaining a home-based internet connection.
• Strong decision-making ability and commitment to meeting customer expectations.
• Excellent organizational and time management skills.
• Negotiation proficiency in high-pressure situations with both internal and external parties.
• Strong written and verbal communication skills are essential for effective interaction and information sharing.
• Necessary understanding of applicable statutes, regulations, and case law governing property claims.
• Critical thinking and problem-solving skills, including the ability to adapt to new situations quickly.

Work Environment

This role will involve both remote work and extensive field work. Adjusters will need to travel frequently to inspect properties and may need to bend, walk, and climb over extended periods to examine damaged buildings, often in various weather conditions. The role may occasionally require lifting and transporting equipment weighing up to 30 pounds, as well as sitting or standing for significant periods.

Career Development & Benefits

The Hanover Insurance Group emphasizes professional growth, offering various learning and development opportunities to support its employees' career advancement. The company aims to support its workforce at all levels through coaching, mentoring, and robust development programs.

Benefits of the Sr Outside Property Adjuster position include:

• Medical, dental, and vision insurance.
• Life and disability insurance.
• 401K with a company match.
• Tuition reimbursement to support further education.
• Paid time off (PTO) and company-paid holidays.
• Flexible work arrangements to promote work-life balance.
• A Cultural Awareness Day to support diversity and inclusivity.

Moreover, the Hanover Insurance Group is an equal opportunity employer, ensuring diversity and inclusion in the workplace, and provides support and accommodation for individuals with disabilities.

Conclusion

The Sr Outside Property Adjuster role at The Hanover Insurance Group presents an exciting opportunity for those with experience in property claims adjustment. With the potential for significant career growth, a robust benefits package, and a commitment to inclusivity, this position is ideal for qualified candidates looking to advance in the insurance industry.

This job offer was originally published on himalayas.app