Subrogation Collections Specialist

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Overview

ARMStrong Insurance Services stands as the leading name in the realm of debt recovery and financial solutions, demonstrating a strong presence in various industries. The company has established a robust reputation for providing efficient B2B collections and tailored debt recovery options, serving businesses for decades. As part of its growth trajectory, ARMStrong operates several subsidiaries, including Altus Receivables Management, Amalgamated Financial Group, Brown & Joseph, Paragon, and SubroIQ, each specializing in different aspects of debt management and financial services.

Job Overview

The position being offered is for a Subrogation Collections Specialist, aimed at supporting the company's growing team. This role is pivotal as the company endeavors to meet its recovery goals while ensuring client satisfaction through effective communication and negotiation techniques.

Responsibilities

As a Subrogation Collections Specialist, the candidate will be responsible for a variety of tasks aimed at resolving claims and ensuring timely payments. Key responsibilities include:

• Direct communication and negotiation with responsible parties, attorneys, and insurance carriers through various channels such as telephone and email.

• Locating best contacts for responsible parties using manual skip tracing, internet searches, and reviewing claim documents.

• Generating leads and engaging in a high volume of inbound and outbound calls to facilitate conversations regarding outstanding debts.

• Managing and prioritizing a substantial inventory while ensuring consistent follow-up to meet recovery goals.

• Exercising independent judgment to determine the best approach for recovery.

• Maintaining minimum standards for account management as directed by supervisors.

Required Skills and Qualifications

Candidates looking to apply for the Subrogation Collections Specialist position must have the following skills and qualifications:

• A minimum of 1 year of experience in 3rd-party collections and/or subrogation.

• Strong negotiation skills to effectively discuss settlements and agreements.

  

• Proficiency in conflict management, with abilities to de-escalate challenging situations.

• Goal-oriented mindset with a focus on meeting recovery targets.

• Critical thinking capabilities to analyze situations and make informed decisions.

• Professional communication skills, both verbal and written, to interact with clients and colleagues effectively.

• Proficiency in Microsoft Office, essential for completing daily tasks and documentation.

• Prior experience in customer service is mandatory to ensure good client relations.

Compensation and Benefits

The compensation package for the Subrogation Collections Specialist role includes:

• Salary ranging from $17 to $19 per hour, based on experience, plus commission opportunities.

• A comprehensive benefits package, which encompasses health, dental, vision, life, and disability coverage options.

• Access to a 401(k) retirement plan along with company matching to help secure financial futures.

• A generous paid time off policy, starting with 18 days per year to ensure work-life balance.

• Paid holidays are available immediately upon hire, including 7 standard holidays and 2 floating holidays of the employee's preference.

Conclusion

This opportunity at ARMStrong Insurance Services as a Subrogation Collections Specialist offers more than just a job. It provides a chance to contribute to a reputable company known for its integrity in debt recovery and financial solutions while enjoying a competitive salary and comprehensive benefits. With a focus on professional development and a supportive work environment, candidates can look forward to growth and progression as they support clients in their financial recovery journeys. ARMStrong Insurance Services is proud to be an Equal Opportunity Employer, ensuring a diverse and inclusive workplace.

This job offer was originally published on himalayas.app