Systems Analyst, Consultant

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Job Overview

The position of Systems Analyst, Consultant at Blue Shield of California plays an essential role within the Application Services team. It focuses on enhancing collaboration between technical teams and customers while managing the delivery of application development through a well-structured Platform and Technology Product Operation Model. This unique role invites creative and critical thinkers who thrive in an agile environment that nurtures professional growth.

Responsibilities

Individuals in this position will be responsible for several key tasks:

• Supporting the creation and maintenance of a delivery roadmap focused on the platform feature set or technical product for Health Solutions in collaboration with engineering and architecture teams.

• Driving operational excellence, which involves implementing best practices in Incident Management, as well as facilitating processes that enhance deployment experiences for technology products and platform features.

• Providing analytical support and troubleshooting assistance for a range of application-related issues, engaging directly with both stakeholders and technology product teams to fully understand the business landscape.

• Recommending cost-effective implementations and understanding dependencies within the development areas to streamline processes.

• Collaborating with various teams to create, refine, and maintain relevant user stories and deliverables to meet development and stakeholder requirements.

• Engaging in agile ceremonies such as daily standups, sprint planning, and retrospectives, ensuring seamless communication regarding assigned development areas.

• Serving as a DevOps Analyst across multiple technology product lines, requiring proficiency in configuring, developing scripts, testing, and troubleshooting.

• Ensuring compliance with security standards throughout the development and deployment processes. Leading regular system audits and implementing necessary patches and updates constitutes regular responsibilities.

Required Skills and Qualifications

To succeed in this role, candidates must fulfill several qualifications, including:

• A bachelor's degree or relevant technical experience, ideally with substantial direct exposure to professional environments.

• At least 7 years of relevant professional experience, showcasing deep proficiency in significant products, programs, or technologies.

  

• Excellent communication skills, both written and oral, highlighting the ability to influence technology stakeholders effectively.

• A demonstrated capacity for problem-solving and prioritizing tasks.

• Experience in streamlining product delivery lifecycles while collaborating with both development and operations teams.

• Familiarity with documenting agile workflows, organizational processes, and using the Atlassian suite of products is required.

• Basic technical understanding of adhered architectural designs, development standards, and security policies.

Work Environment

This position is classified as a hybrid role, meaning employees are expected to be in the office for part of the workweek, balancing personal and collaborative work. Most teams at Blue Shield work in-office two days weekly to foster teamwork, while employees living over 50 miles away will have tailored office attendance based on business needs.

Company Overview

Blue Shield of California falls under the Ascendiun family of companies, which also includes Altais and Blue Shield of California Promise Health Plan. Initiated in January 2025, the Stellarus project by Ascendiun aims to create innovative healthcare solutions that prioritize customer satisfaction. Ultimately, the mission focuses on reshaping the healthcare experience for individuals and communities.

Core Values

Blue Shield is grounded in values such as agility, trust, drive, courage, and service. These values not only define their organizational standards but also guide employee interactions and business practices.

Employment Policies

As part of their commitment to diversity and equal opportunity, Blue Shield of California welcomes qualified applicants irrespective of race, color, religion, gender, national origin, sexual orientation, gender identity, veteran status, or disability status. All candidates must successfully clear a background check/drug screening when applying for external hire positions.

This job offer was originally published on himalayas.app