Talent Coach

About Toptal

Toptal is a leading global network of top talent in business, design, and technology that enables companies to scale their teams on-demand. With an impressive annual revenue of over $200 million and a diverse workforce comprising thousands of professionals from more than 100 countries, Toptal stands as the world’s largest fully remote workforce. The organization emphasizes a collaborative and innovative work environment, breaking traditional employment molds and making no geographical distinctions in talent acquisition.

Job Overview

Toptal is seeking a Talent Coach to join their dynamic team. The primary mission of the Talent Coaching team is to ensure that the Toptal talent network operates at peak performance and provides the highest quality client service. The role offers a unique opportunity to coach a global base of talent, focusing on those with noted performance issues, helping them regain their standing and improve through focused workshops and individualized coaching sessions.

Key Responsibilities

As a Talent Coach, your responsibilities will include:

• Providing ongoing coaching support to talent, focusing on their project management, communication skills, and professionalism.
• Offering one-on-one support to candidates with performance issues and providing actionable solutions.
• Reviewing past performance and interview recordings to ensure compliance with Toptal’s standards.
• Assessing inbound coaching requests and determining the most appropriate coaching method, whether it be face-to-face, group, or through online platforms.
• Documenting coasting activities to help measure impact and facilitate scalability of the programs.
• Monitoring and identifying processes for efficiency and effectiveness improvements.

Position Expectations

• In the first week, you are expected to onboard and understand the landscape of the Toptal platform thoroughly, becoming acquainted with the tools and resources used for providing exceptional talent support.
• Within the first month, you’ll be expected to internalize best practices and common pitfalls for talent while shadowing coaching conversations to understand their needs deeply.
• Over the first three months, your focus will include providing front-line coaching, collaborating with other teams for specialized support, and preparing talent for interviews
• By the six-month mark, you’ll tackle more complex productivity issues, and within the year, you will be positioned as a subject matter expert within the coaching realm of Toptal.

Required Skills and Qualifications

Candidates for the Talent Coach role at Toptal should meet the following qualifications:

• A Bachelor’s Degree is required.
• Expectation of at least 3 years in performance management or similar roles, particularly in-house coaching or as an HR business partner.
• Familiarity or experience with technical talent (like developers and designers) is a plus.
• Strong customer-centric communication skills and exceptional etiquette in video and email communications.
• Demonstrated action-oriented coaching style with the ability to formulate actionable plans based on various data points.
• Capable of making decisions under limited data which aligns with team goals.
• Self-motivation and resourcefulness in a remote working environment.
• Ability to adapt swiftly to evolving processes and priorities.
• A passion for changing how organizations assemble teams and how talents discover opportunities coupled with a commitment to continuous improvement.

Salary Information

The job listing did not explicitly state a salary range or compensation details. Interested candidates are encouraged to inquire further during the interview process to understand Toptal’s pay structure.

Additional Information

It is crucial to note that this position is entirely remote, available to candidates across USA, Canada, Europe, and LATAM. Furthermore, Toptal does not provide visa sponsorship or assistance. All resumes and communications must be submitted in English.

This role offers a compelling opportunity for seasoned professionals looking to make a significant impact in coaching top talent from around the world, contributing to their career success and enhancing Toptal’s overall quality of service. If passionate about coaching and fostering talent in a dynamic global context, this could be an ideal position to explore.

This job offer was originally published on jobicy.com