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Magnet Forensics is a leading company specializing in digital investigative software designed to acquire, analyze, and share evidence from various digital devices, including computers, smartphones, and IoT devices. Established with a mission to enhance digital investigations, Magnet Forensics serves thousands of clients globally, playing a vital role in fighting crime and ensuring national security. They focus on continuous innovation to provide users with advanced tools that protect assets and communities.
The company is looking for a Technical Manager to spearhead its Site Reliability Engineering (SRE) function. This leadership role will involve establishing the first central SRE team, defining practices, and shaping operational strategies to improve performance and reliability across the production platform. This role is hands-on, requiring deep technical expertise and a compassionate approach to fostering a productive and inclusive team environment.
The Technical Manager will be responsible for:
Building and leading a high-performing SRE team.
Defining and evolving SRE practices, standards, and the appropriate tooling while acting as a thought leader in the organization.
Collaborating with engineering teams to enhance observability, incident response, reliability, and platform performance.
Staying hands-on with infrastructure, debugging issues, writing and reviewing code, and guiding architectural decisions.
Fostering a strong culture of accountability and psychological safety.
Driving automation and continuous improvement in deployment pipelines, monitoring, and operations workflows.
Partnering with various teams (Engineering, Product, Security) to align SRE efforts with the company's overall priorities.
Candidates should possess the following skills and qualifications:
Proven experience leading SRE or Production Engineering teams in SaaS companies.
A strong technical foundation in cloud infrastructure (preferably AWS), distributed systems, and DevOps/SRE practices.
Proficiency in coding with tools such as Python or another modern programming language, including experience in developing production-quality tools and automation.
A passion for mentorship and developing team members, demonstrating care for the team’s growth and performance.
A record of establishing or scaling reliability engineering practices successfully.
Familiarity with modern observability stacks (like Prometheus, Grafana, Datadog) and infrastructure-as-code tools (e.g., Terraform, AWS CDK).
A strong inclination towards automation, repeatability, and operational excellence.
Bonus: Experience with compliance or high-availability requirements.
The position offers a hybrid work model, allowing for flexibility between remote and in-office work, with candidates expected to be located within a commutable distance to offices in Waterloo and Ottawa.
Joining Magnet Forensics as a Technical Manager presents several opportunities:
Build a central SRE function from the ground up, influencing the future of the engineering team.
Engage in a crucial leadership role that requires deep technical understanding and the capability to make impactful contributions.
Participate in a collaborative culture characterized by trust, where everyone’s voice is valued.
Contribute to how a fast-moving organization scales in a reliable and sustainable manner.
At Magnet Forensics, the emphasis is on demonstrating the company's core values, denoted as Magnet CODE:
CARE - valuing individuals and the mission to positively impact the world.
OWN - fostering accountability for results while acting with integrity and empathy.
DEDICATE - committing passionately to fulfill the needs of their customers.
EVOLVE - consistently innovating and exploring new ways to work together effectively.
The compensation for this role typically ranges from $137,900 to $236,400 CAD, based on various factors including qualifications and experience. Additionally, Magnet Forensics offers:
Generous time-off policies.
Competitive pay.
Volunteer opportunities.
Reward and recognition programs.
Healthcare and retirement benefits.
Magnet Forensics is devoted to creating an inclusive workforce. Their hiring process reflects this commitment and encourages candidates from diverse backgrounds to apply, even if they do not meet every qualification outlined.
Offers of employment from Magnet Forensics will be contingent upon the successful completion of a background check. They also participate in E-Verify for US applicants to confirm work authorization.
In summary, the Technical Manager for Site Reliability Engineering position at Magnet Forensics presents an engaging opportunity for those with a strong technical foundation and a passion for building high-performing teams, focusing on operational excellence while playing a pivotal role in a mission-driven organization.
This job offer was originally published on himalayas.app
This job offer summary has been generated using automated technology. While we strive for accuracy, it may not always fully capture the nuances and details of the original job posting. We recommend reviewing the complete job listing before making any decisions or applications.
