Related keywords: analyst remote jobhybrid remote jobcompliance remote job
The role of Technical Support Analyst is crucial within a company's IT department, enabling businesses to deliver efficient support to their users. This particular position is open at Experis and is based in Norwich, Norfolk, UK. The job offers an exciting opportunity for professionals in the IT sector looking to enhance their skills and experience. This contract, running for 3 months with a possible extension, allows for hybrid working, enabling employees to balance remote work with office presence.
As a Technical Support Analyst, the successful candidate will be working in the Trust’s IT Technical Support Team. The primary responsibilities include:
Providing second and third line support to the Trust’s users.
Ensuring the optimal use of the Trust’s IT systems, which entails managing capacity and proactively addressing any issues that may arise.
The role offers an engaging challenge, focusing on maintaining a top-tier IT environment for users, ensuring they have the necessary resources and support for their daily tasks.
Candidates interested in this role should ensure they meet the skill requirements. While the exact skills are not explicitly mentioned, typical qualifications for a Technical Support Analyst may include:
Proficiency in troubleshooting technical issues.
Strong understanding of IT systems and networks.
Excellent communication and customer service skills.
Experience with IT support ticketing systems.
Ability to work collaboratively in a team setting.
Relevant certifications, such as CompTIA A+ or equivalent, may be advantageous.
It's essential for applicants to reflect on their experience and skills closely related to these job responsibilities, as the role requires a blend of both technical and interpersonal abilities.
The position offers a day rate of £127, which may be attractive for candidates looking for lucrative short-term contracts. This salary level suggests the role is designed for skilled personnel capable of delivering immediate value to the team and the Trust in a relatively short time frame. The contract being inside IR35, indicates that tax compliance measures will be in line with current regulations, which could affect take-home pay.
The mention of hybrid working implies a flexible work environment that facilitates both in-office and remote work settings. This is particularly important for job seekers who prioritize work-life balance. Being part of a technical support team can also lead to collaborative interactions with various departments within the Trust, enhancing overall job satisfaction and employee engagement.
This position is based in Norwich, Norfolk, UK, a location known for its rich history and vibrant community. The geographical setting offers a blend of urban amenities and rural charm, appealing to those who appreciate a dynamic living environment.
While the position is initially for 3 months, the potential for an extension provides candidates with an opportunity to impress and secure ongoing work. Demonstrating effectiveness in this role can also lead to further opportunities within Experis or similar companies in the IT sector. Networking within the Trust and participating in various IT projects could serve as a stepping stone for career advancement.
Candidates interested in applying should review the job requirements carefully and prepare their CV or resume highlighting relevant experience and skills. It is recommended to tailor your application to illustrate how you can fulfill the demands of the role effectively. Ensure that your experience with IT support systems and proactive problem-solving abilities are clearly articulated.
The position of Technical Support Analyst at Experis presents a compelling opportunity for those with a background in IT support looking for contract work in Norwich, UK. The combination of competitive compensation, potential growth opportunities, and a flexible working environment makes this role especially appealing for job seekers in the tech industry. Those with the required skill set and the drive to provide excellent technical support should consider applying, as this role could serve as a significant stepping stone in their career.
This job offer was originally published on jooble.com
This job offer summary has been generated using automated technology. While we strive for accuracy, it may not always fully capture the nuances and details of the original job posting. We recommend reviewing the complete job listing before making any decisions or applications.
