Technical Writer

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Overview

Flooid is seeking a Technical Writer to join their innovative team in the USA, specifically focusing on creating comprehensive software documentation. The position allows for a flexible work environment with options for remote or hybrid work, reflecting the company's commitment to work-life balance and employee well-being.

Role Responsibilities

The Technical Writer at Flooid will be essential in facilitating effective communication regarding their software systems. Key responsibilities include:

• Collaborating with subject matter experts and technical teams to develop software documentation.
• Creating user-facing documents such as technical manuals, tutorials, and internal documentation including configuration guides and product catalogs.
• Simplifying complex technical information into easily understandable language suitable for different audiences.
• Ensuring content adheres to an in-house style guide, maintaining consistency and clarity.
• Continuously updating existing documents to enhance clarity and relevance.

Required Skills and Experience

The ideal candidate will be:

• A pro-active self-starter with a keen attention to detail and accuracy in writing.
• Possessing advanced written communication skills, capable of conveying technical information clearly.
• Familiar with technical awareness, able to grasp the implications of technical decisions and processes.
• Experienced in producing user-friendly content about complex subjects, ideally within the software development life cycle.
• Equipped with strong analytical, problem-solving, and critical thinking skills, ensuring confidence when challenged.
• Able to build relationships with business stakeholders through excellent interpersonal skills.
• Well-organized with effective time management skills to handle multiple projects and meet deadlines.

Desired Experience

While not mandatory, experience within a retail or hospitality environment is preferred, providing context for the software solutions developed by Flooid.

Compensation and Benefits

Flooid offers a competitive salary combined with robust benefits starting on day one. These benefits encompass:

• Comprehensive medical, dental, vision, life and disability coverage.
• A flexible Paid Time Off (PTO) policy allowing for uncapped time off.
• Fully paid FMLA leave comparable to company-paid short-term disability coverage.
• A generous parental leave policy, offering 12 weeks fully paid.
• A 401(k) plan with company matching, reinforcing their commitment to employees’ long-term financial health.

Unique Company Culture

Flooid prides itself on a dynamic company culture that prioritizes employee satisfaction and encourages innovation in software solutions for an evolving retail landscape. The company’s focus on meeting customers’ needs has resulted in significant success and a drive towards the future.

Location and Flexibility

Candidates can work remotely or choose a hybrid option, with the primary office located in Cincinnati, Ohio. However, applicants are required to be based in the Eastern or Central Time Zones due to the global nature of the role.

Application Encouragement

Interested applicants are encouraged to apply even if they do not meet 100% of the outlined criteria. The company recognizes that individuals often apply if they meet only a certain percentage of requirements, and they seek to foster diversity within their team by inviting confident, skilled applicants.

Conclusion

The Technical Writer position at Flooid offers a unique opportunity to work within a pioneering software technology company. With flexibility, excellent benefits, and a supportive work culture, this role is suited for individuals looking to contribute significantly to an innovative team while developing their careers in a thriving industry.

This job offer was originally published on remotive.com