Technical Writer

Related keywords: content writer remote jobtechnical writer remote jobremote job europe

This page contains product affiliate links.

Job Overview

Syrve, a leading provider of POS and Restaurant Management Software, is on the lookout for a Technical Writer to join their growing team. This position is fully remote and allows you to work from anywhere in Europe. Syrve specializes in enhancing operational efficiency for bars, restaurants, takeaways, and other hospitality businesses. The company aims to simplify complex processes while meeting the unique requirements of this dynamic sector. This role is pivotal in helping Syrve maintain its reputation for exceptional service through well-crafted documentation and content.

Responsibilities

As a Technical Writer at Syrve, your main task will involve creating and maintaining Italian-language documentation. You will:

• Create, edit, and proofread content such as user guides, release notes, and technical support articles.
• Keep the Italian knowledge base updated with product releases and feature updates.
• Create specific documentation for newly released features quarterly.
• Translate and localize content from English into Italian, ensuring accuracy and clarity.
• Localize UI strings in the Smartcat translation management system.
• Maintain and grow a consistent Italian-language termbase.
• Adapt training courses from English into Italian, including relevant imagery.
• Support the optimization of chatbot content to enhance user experience.
• Assist in drafting and editing English-language articles when required.

Required Skills

To be successful in this role, candidates should possess a variety of skills and experience:

• Proficiency in Italian at near-native level (C2 level).
• Advanced command of English (C1 level or higher).
• Conversational Russian skills for internal communication.
• Prior experience in technical writing, localization, or translation.
• Strong editing and writing skills with a keen attention to detail.
• Proficiency in modifying visuals and screenshots using tools like Snagit and Figma.
• Comfortable working remotely and independently.

Nice to Have Skills

While not mandatory, the following skills are considered a significant plus:

• Familiarity with SaaS or POS platforms.
• Experience with content management systems such as Confluence.
• Knowledge of translation memory and terminology tools.

Work Environment and Benefits

Syrve strives to create an inviting and supportive work environment for its employees. Here are some of the benefits you'll enjoy by becoming part of Syrve:

• A collaborative atmosphere with highly qualified specialists.
• Opportunities for professional development and career growth.
• Competitive paid time off and paternity leave policies.
• The chance to work within a diverse international team.
• Reimbursement for English language courses to help improve communication skills.
• Gym membership reimbursement to promote health and wellness.
• Comprehensive health insurance coverage to ensure peace of mind.
• Flexible remote work options for maintaining work-life balance.

Position Summary

The Technical Writer role at Syrve is crucial for enhancing user engagement and ensuring customers have access to all necessary information in their native language. Your contributions to the Italian knowledge base and various content types are instrumental for the company's success and customer satisfaction. Moreover, you will collaborate with multilingual teams, enhancing your networking abilities and communication skills in a global context.

Conclusion

In conclusion, if you are looking to join a forward-thinking company that values communication, creativity, and cultural diversity, consider applying for the Technical Writer position at Syrve. With the chance to work remotely and the opportunity for professional growth, this role is perfect for individuals who thrive in dynamic environments and possess a passion for linguistics and technical communication.

This job offer was originally published on remotive.com