Technical Writer

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Company Overview

The role of Technical Writer is offered by thinkahead, a company that specializes in building platforms for digital business. They integrate cloud infrastructure, automation, analytics, and software delivery to empower enterprises to meet their digital transformation goals. At thinkahead, there’s a strong emphasis on fostering a culture of belonging, where diverse perspectives and backgrounds are valued and encouraged.

Job Description

In this position, as a Security Technical Writer, you will play an indispensable role in supporting the organization's cybersecurity initiatives. Your main responsibility will be to produce clear, comprehensive, and accurate technical documentation targeted at various audiences, both customer-facing and internal.

You will create a variety of documents, including:

• Security practice standards and procedures
• Incident response guides
• Technical manuals
• System architecture overviews
• User guides for security tools
• Compliance documentation according to industry frameworks such as NIST, ISO 27001, and SOC 2

The ideal candidate for this position will demonstrate a robust background in both technical writing and cybersecurity concepts. The ability to translate complex technical language into accessible content will be key, along with collaborating closely with security engineers, analysts, and compliance professionals to gather the necessary information.

Key Responsibilities

Your responsibilities will include:

• Developing clear, concise, and accurate documentation related to cybersecurity operations, such as security policies and compliance documentation
• Translating complex technical concepts into comprehensible content for both technical and non-technical audiences
• Collaborating with cybersecurity teams to gather and validate information
• Ensuring all documentation aligns with organizational policies and regulatory requirements
• Establishing documentation templates and standards
• Producing training materials and internal communications related to cybersecurity awareness

Required Skills and Qualifications

To qualify for this role, candidates should possess the following:

• Bachelor’s degree in Technical Writing, Cybersecurity, Computer Science, or a related field
• A minimum of 5 years of experience in technical writing, preferably in a cybersecurity or IT environment
• Familiarity with cybersecurity concepts, frameworks, and tools, including firewalls and identity and access management (IAM) solutions
• Strong proficiency with documentation tools such as Confluence, SharePoint, Git/GitHub, and the Microsoft Office Suite
• Experience with diagramming tools like Lucidchart or Visio
• Knowledge of industry standards like NIST, ISO/IEC 27001, and PCI-DSS
• Strong written and verbal communication skills
• Ability to work both independently and collaboratively in a fast-paced work environment

Desired Experience

While not required, the following areas of experience are similarly valued:

• Documenting cybersecurity in regulated industries such as finance, healthcare, or government contracting
• Knowledge of cloud security, particularly with AWS, Azure, or GCP

Salary and Benefits

Although specific salary details are not explicitly mentioned, the job advertisement does provide a compensation range reflecting the On-Target Earnings (OTE) for the role. The range considers factors like the candidate's experience, qualifications, and geographic location.

Employment Benefits

thinkahead offers a competitive benefits package, including:

• Medical, Dental, and Vision Insurance
• 401(k) plans
• Paid company holidays and time off
• Parental and caregiver leave
• Opportunities for training, certification, and continued learning in a technologically advanced environment

Workplace Culture

thinkahead prides itself on its inclusive workplace culture. Initiatives such as Moving Women AHEAD and RISE AHEAD highlight their commitment to diversity across demographics and experiences. The ideal candidate will thrive in an environment that values diversity of thought and allows individuals the opportunity to contribute to process improvements and company culture.

This opportunity is tailored for someone who is proactive, well-organized, and capable of managing multiple deadlines effectively while maintaining quality in their work.

Conclusion

In summary, if you possess a strong foundation in technical writing combined with a solid understanding of cybersecurity, this opportunity at thinkahead could be an excellent match for you. The position requires a mix of writing, technical proficiency, and the capacity to engage teams in documenting critical cybersecurity practices. As a full-time employee, you will not only contribute to the field of cybersecurity documentation but also enjoy a supportive and inclusive work environment.

This job offer was originally published on remotive.com