Technical Writer/Labeling Specialist

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Overview of Acolad

Acolad is recognized as a global leader in content and language solutions, committed to supporting companies across various industries to expand market presence and foster growth. The organization employs cutting-edge technology and platform knowledge, emphasizing localization expertise. Established in 1993, Acolad has a robust presence in 23 countries across Europe, North America, and Asia, employing over 1,800 individuals supported by a network of more than 20,000 linguists worldwide.

Joining Acolad presents a unique opportunity for professional development in a collaborative global environment that encourages talent and creativity. The company meticulously supports its workforce's success, understanding that this is the cornerstone of its overall growth in innovation.

Job Opportunity and Role Summary

Acolad is currently seeking a Technical Writer/Labeling Specialist for its North American team. This role is focused on developing and maintaining global source technical writing that encompasses customer-facing content such as packaging, labeling, and instructions for using medical devices and applications.

Key Responsibilities

The main responsibilities attached to the Technical Writer/Labeling Specialist position include but are not limited to:

• Collaborating with cross-functional teams and content strategists to create effective packaging, labeling, and software string deliverables to support global product launches and updates.
• Managing labeling development projects by identifying necessary inputs to writing deliverables, scoping relevant changes, and assessing impacts across global source assets for production artwork team handoff.
• Participating in and facilitating meetings focused on patient-centric content, including facilitating reviews with stakeholders for design output approval.
• Drafting clear and concise user instructions for medical devices and applications while ensuring compliance with the required guidelines.
• Ensuring all materials adhere to regulatory requirements, such as those from the FDA and other notified bodies.
• Supporting the establishment and execution of content strategies and best practices to enhance consistency, content re-use, and topic-based authoring.
• Maintaining adherence to content models by employing XML-based source content (DITA) within a Component Content Management System (CCMS).
• Fostering strong client relationships through a collaborative review process, providing constructive feedback aimed at improving quality.
• Executing compliant design development and change management processes in line with the Quality Management System (QMS).

Required Skills and Qualifications

A standard set of educational and professional requirements are stipulated for prospective candidates:

Educational Background

Candidates are expected to possess a Bachelor’s degree with a focus on topics such as English, Journalism, Technical Writing, Content Strategy, Medical Writing, or equivalent experience.

Professional Experience

• 3-5 years of technical writing experience; familiarity with the pharmaceutical industry or medical devices will be preferred.
• Knowledge of cardiac medicine will be advantageous.
• Proficiency in structured authoring, particularly DITA.
• Experience in participating within an iterative design process and working under regulatory and clinical restrictions is preferred. Familiarity with the UX design process is also appreciated.

Professional Skills

Key skills that are beneficial for this role include:

• Project management capabilities.
• Strong attention to detail paired with a customer-oriented mindset.
• Ability to work independently and demonstrate patience for extensive research and testing.
• IT competencies, including but not limited to Algorithmization, Java, MS Office, Appium for iOS & Android, JSON, XML, HTML, and Image Processing.

Compensation and Benefits

Acolad provides a comprehensive benefits package to its employees. New hires become eligible for benefits beginning the first day of the month following their start date. Some highlights include:

• Medical, Dental, and Vision insurance.
• Life Insurance, Short-Term Disability, and Health Savings and Flexible Spending Account options.
• 401(k) plans offering a 50% match on 12% employee contributions, effectively providing employer contributions of up to 6%.
• Generous paid time off, starting with 15 days annually and increasing to 28 days within five years.
• Nine paid holidays each year.

Salary Range

The base salary for the Technical Writer/Labeling Specialist position ranges between $70,000 to $90,000, with adjustments based upon experience and geographical location. Moreover, this position secures eligibility for variable compensation in addition to its base salary.

Application Process

This job opportunity will remain open until March 1, 2024. Acolad actively promotes an inclusive and diverse workforce, welcoming applications from qualified candidates across all backgrounds, reflecting the organization’s commitment to equality in the workplace.

This job offer was originally published on remotive.com