USAA: AML Quality Control Business Process Owner Senior

Related keywords: remote job san antonioremote job tamparemote job nc

Introduction

USAA is seeking a Senior Business Process Owner for its Anti-Money Laundering (AML) Quality Control team. The position is focused on empowering members of the military community to achieve financial security through exceptional service and competitive products. This role forms part of USAA's mission-driven culture, which emphasizes honesty, integrity, loyalty, and service.

Job Location

The position is remote but requires individuals to work in the office four days a week. Potential work locations for this role include San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake, VA, and Tampa, FL. However, relocation assistance is not available for this position.

Key Responsibilities

As a Business Process Owner, the candidate will be responsible for planning, directing, and coordinating complex processes and projects. The responsibilities include:

• Developing and implementing strategic customer-specific business process program plans that align with the enterprise strategy.
• Leveraging experienced knowledge of the business to improve performance and deliver process solutions that are focused on end-users.
• Handling process performance by developing control limits, monitoring key performance indicators (KPIs), and driving collaboration to meet operational standards.
• Identifying, owning, and executing process enhancements that align with compliance and operational risks.
• Ensuring alignment and proactive communication between internal stakeholders and customers across all business processes.
• Utilizing reporting, data, and analytics to inform stakeholders about performance metrics and operational efficiencies.
• Leading solution development and providing mentorship and guidance to teams and business partners.

Required Skills

Candidates are expected to have a combination of education and experience that includes:

• A Bachelor's degree or at least 4+ years of relevant experience which may substitute for formal education.
• A minimum of 6+ years in business process execution, consulting, and/or process engineering.
• Experience with quality management, process improvement methodologies, and documenting business requirements.
• Hands-on experience with Process Mapping and Modeling methodologies.
• Familiarity with Lean, Business Process Management, or similar methodologies.
• Ability to identify emerging risks stemming from changes in business and technology operations.

Additional qualifications that set candidates apart include:

• Comprehensive knowledge of the AML/BSA program.
• Experience in system testing and reviewing test cases against documented requirements.
• US military experience as a military member or through a military spouse/domestic partner is a plus.

Compensation

The salary range for this position at USAA is between $93,770 and $179,240. The actual salary may vary based on the candidate's experience and the market data associated with the role's location. Bonus pay incentives may also be available based on individual performance and corporate performance metrics. As mentioned, USAA currently does not offer visa sponsorship for this role.

Benefits

USAA offers a comprehensive package of benefits aimed at supporting employees in their physical, financial, and emotional well-being. These include but are not limited to:

• Comprehensive medical, dental, and vision plans.
• A 401(k) with company match and pension plans.
• Life insurance and parental benefits, along with adoption assistance.
• A generous paid time off program, including holidays and volunteer hours.
• Various wellness programs to promote overall health.
• Opportunities for career path planning and continuing education to assist with personal and professional development.

Application Process

Applications for this role at USAA are accepted on an ongoing basis and will remain open until the position is filled. Interested candidates are encouraged to apply promptly after reviewing the job listing. As an Equal Opportunity Employer, USAA ensures that all qualified applicants receive consideration for employment without discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Conclusion

The USAA Senior AML Quality Control Business Process Owner position presents an excellent opportunity for individuals passionate about supporting the military community through high-quality services and competitive products. With a strong focus on professional growth and a mission-driven work culture, this role is ideal for candidates looking to make a meaningful impact while developing their careers.

This job offer was originally published on weworkremotely.com