Related keywords: remote job illinoisaccount manager remote jobremote job project manager
The position of Vendor Account Manager at MTM involves critical responsibilities aimed at ensuring a high level of service to vendors on a daily basis. This role is essential for operational excellence and maintaining vendor satisfaction within a designated geographic area.
The Vendor Account Manager plays a vital role in interacting with vendors, functioning as an Account Manager. Key tasks include:
Daily Vendor Interaction: Manage and maintain daily communication with vendors, acting as their primary point of contact. This includes addressing service requests, troubleshooting issues, and resolving escalations effectively.
Performance Improvement Plans (PIP): Utilize operational data to create and implement performance improvement strategies. This may involve assessing vendor performance, determining liquidated damages, or deciding when to terminate a vendor's services.
Provider Evaluations: Coordinate and conduct regular performance evaluations to assess vendors against predetermined standards, ensuring compliance with MTM and HIPAA guidelines.
Operational Support and Leadership: Provide consistent operational support to all vendors, ensuring compliance with service level agreements and demonstrating proactive leadership in collaboration with internal teams and external clients.
Compliance Management: Manage credentialing compliance to align with client contracts, ensuring all vendors meet necessary operational standards.
Data Management and Reporting: Submit configuration changes to the data management team and partner with them to guarantee accurate vendor representation in internal systems.
To qualify for the Vendor Account Manager role, candidates should possess the following:
Education: A High School diploma or GED is required, along with a college degree or equivalent work experience.
Experience: A minimum of 2 years of experience as an Account Manager or in a relevant operational role is necessary. Applicants should also have 1 to 2 years of operational experience.
Driver’s License: A valid driver's license is required for this position.
Technical Proficiency: Moderate skills in using Microsoft Office and the ability to analyze data for operational improvements are important for successful performance in the role.
Strong Communication Skills: Excellent verbal and written communication skills are imperative for effectively managing relationships with vendors and internal staff.
Detail-Oriented: Candidates must demonstrate a high level of attention to detail and the ability to prioritize multiple tasks effectively in a high-pressure environment.
While not mandatory, the following traits may enhance a candidate's suitability for the role:
The salary range for the Vendor Account Manager role is between $47,920 and $55,000, reflecting the competitive compensation offered by MTM. Benefits include:
This is a full-time remote position, with candidates required to reside in Illinois. The job involves significant interaction with vendors, ensuring continuous improvement in service delivery and operational standards. The work atmosphere at MTM is described as a casual dress environment, promoting a comfortable and flexible lifestyle for employees.
The Vendor Account Manager role at MTM presents a significant opportunity for individuals with a strong background in account management and vendor relations. With robust support from MTM in terms of career development and a comprehensive benefits package, this position is ideal for anyone looking to advance their career in the operations management field while enjoying a remote work setting.
This job offer was originally published on himalayas.app
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