Related keywords: account manager remote jobdigital marketing remote jobmarketing manager remote job
The role of Web & Digital Account Manager at Hire Digital is crucial for managing website and digital marketing projects for key client accounts. The successful candidate will take the lead in various aspects related to web design, development, and marketing campaigns. They will act as the primary channel of communication between clients and the internal team, ensuring clarity and satisfaction throughout project lifecycles.
The responsibilities associated with this role include the following:
Serve as the primary point of contact for assigned client accounts.
Lead initial project kick-off meetings to clarify goals, timelines, and deliverables.
Translate client requirements into explicit briefs for design and development teams, ensuring that expectations are clear and achievable.
Provide regular updates to clients throughout the project lifecycle, managing their expectations effectively to maintain trust and satisfaction.
Build robust, long-term relationships with clients focused on delivery excellence and stakeholder trust.
Oversee an array of end-to-end website projects, which encompass redesigns, new builds, and the development of landing pages.
Monitor timelines, budgets, and resource allocation carefully to ensure efficient project management.
Ensure that all work adheres to the agreed-upon scope and quality standards.
Support alignment among content, UX, and SEO during the build process to create a holistic final product.
Coordinate testing, quality assurance, and launch processes effectively to facilitate seamless deployments.
Advocate for performance-driven website and landing page construction, focusing on essential metrics such as SEO structure, mobile responsiveness, and page speed.
Support clients in implementing analytics and basic conversion tracking mechanisms to gauge performance.
Post-launch, review performance data and recommend potential improvements based on those analytics.
Identify upselling opportunities for additional services like CRO, SEO, or ongoing optimizations based on client needs.
Work closely with designers, developers, strategists, and content creation teams to deliver quality outcomes.
Skillfully prioritize tasks, managing competing deadlines to maintain project flow.
Maintain precise documentation that tracks timelines and scope updates.
To excel in this role, candidates should possess specific skills and qualifications:
Proven experience in account management, particularly in a digital or web environment.
Strong project management skills, with demonstrated ability to oversee multiple projects simultaneously.
Excellent communication capabilities, both verbal and written, to bridge the gap between clients and internal teams.
Solid understanding of web design, development, and digital marketing principles.
Familiarity with performance analysis tools and best practices for website optimization.
Ability to make data-driven recommendations while also being proactive in identifying upselling opportunities.
Strong interpersonal skills to foster long-term client relationships.
Details regarding the salary and benefits package were mentioned but specific figures were not disclosed in the job posting. Generally, roles in account management within the digital sphere can vary in compensation significantly, often influenced by the applicant’s experience level, the complexity of the roles they manage, and the geographical financial standards. Candidates should inquire about specific salary expectations during the interview process.
The position is based in Malaysia, reflecting a need for the applicant to either be located there or be equipped to work remotely with time zone considerations in mind. The company emphasizes a collaborative environment where employees work closely to ensure project deadlines are met while managing various client expectations and needs effectively.
The Web & Digital Account Manager position at Hire Digital is an exciting opportunity for experienced individuals looking to make an impact in digital project management. With core responsibilities covering everything from client interaction to the oversight of project lifecycles, this role is ideal for candidates who thrive in dynamic environments and seek to elevate client relationships through quality digital delivery.
This job offer was originally published on himalayas.app
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