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Welocalize is seeking a Product Manager to join its Welo Data team. As a crucial member of the Delivery Services team, this role will encompass enhancing the experience of workers post-onboarding and will drive operational excellence within the organization. The company has over 25 years of experience and collaborates with innovative firms to provide high-quality data solutions to empower AI models.
Welo Data, a subsidiary of Welocalize, specializes in providing ethically sourced and diverse datasets that help technology companies enhance their AI systems. The organization has established partnerships with a global community of more than 500,000 experts in AI training and related domains. Their comprehensive service offerings include:
Annotation & Labeling - Services like transcription, summarization, and classification of images and videos.
Enhancing LLMs - This involves utilizing latest approaches in AI such as prompt engineering, reinforcement learning from human feedback, and adversarial training.
Data Collection & Generation - Gathering data from various sources, including remote field audio collection and institutional languages.
Relevance & Intent - Providing culturally nuanced ranking and evaluation services to train high-performance AI models for search engines and advertisements.
In the Product Manager role, you will be responsible for:
Ownership of Product Strategy: Formulate strategies concerning post-onboarding worker operations, including managing the project lifecycle, task assignments, payment systems, dashboard metrics, and self-service options for workers.
Roadmap Alignment: Ensure that the product roadmap aligns with the objectives of the Delivery Services team, focusing on efficiency, sustainability, and quality service delivery.
User Research and Discovery: Lead exhaustive discovery sessions to engage with various segments including Project Managers and workers to tailor and enhance user experiences.
Collaboration with Technical Teams: Work closely with development and QA teams to innovate solutions while integrating feedback to ensure project visibility in platforms like Jira and Confluence.
End-to-End Product Development: Oversee the product development from concept through to user acceptance testing (UAT) and iterative releases. Collect feedback to refine processes continually.
To be considered for this position, candidates should possess the following:
Experience: 3-5 years in operations management, program management, or business operations. Technical Program Managers with roadmap ownership and user story development will also be highly regarded.
Analytical Skills: A strong foundation in data analysis is vital for making informed, data-driven decisions in ambiguous environments.
Cross-Functional Collaboration: Experience working across engineering, operations, and business teams is preferred, especially in distributed settings with diverse time zones.
Technical Proficiency: Familiarity with tools like Jira and Confluence is essential, along with a good understanding of modern collaborative technologies.
Proactive Mindset: Candidates should exhibit a willingness to take the initiative, propose solutions, and confront challenges while maintaining strong relationships with team members.
Preferred Background: Experience in product management within operations platforms or workforce management systems is preferred. A background relating to data annotation, machine learning operations, or experience in gig economy platforms may give candidates an edge.
This opportunity at Welocalize provides the chance to:
Make a Direct Impact: Your decisions will play a pivotal role in driving team faciliation and enhancing client delivery quality alongside improving worker satisfaction.
Influence Future Processes: As a member of a small team, your contributions will shape the direction of operations during a transformative phase in the AI and data annotation domain.
Grow with the Company: This position presents an opportunity for professional growth and the expansion of responsibilities as the platform develops.
The nature of this role is that it is remote, allowing candidates from anywhere in the world to apply. As a Product Manager, you will be working alongside teams distributed in various regions, including Mexico, Spain, and India, necessitating strong asynchronous communication skills and innovative time management to ensure smooth operations.
The Product Manager role at Welocalize offers a unique chance for candidates interested in joining a cutting-edge organization at the forefront of AI and data management. With a focus on enhancing user experience, operational efficiency, and teamwork across diverse geographical locations, this position stands out as an opportunity for impactful career growth in the tech sector.
This job offer was originally published on weworkremotely.com
This job offer summary has been generated using automated technology. While we strive for accuracy, it may not always fully capture the nuances and details of the original job posting. We recommend reviewing the complete job listing before making any decisions or applications.
