Workforce Management Specialist (Solutions Developer)

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Overview

The Workforce Management Specialist (Solutions Developer) position at John Lewis Partnership focuses on developing innovative workforce management (WFM) solutions. This key role within the organization collaborates closely with shop partners to ensure optimal staffing and functionality to improve the overall customer experience. The role combines key aspects of software development with a focus on aligning staffing needs with business demands.

Job Location

This position is located at the Bracknell Head Office in the UK. The company has adopted a hybrid working approach, allowing employees to split their time between the office and home. They ideally seek to have employees in the office around one day a week, balancing both personal and business needs.

Salary and Contract Type

The salary for the Workforce Management Specialist role ranges from £51,000 to £75,000 annually. This position is classified as a full-time role, with typical hours being 35 hours per week. As indicated, the company offers a permanent contract.

Key Responsibilities

The essential responsibilities of the Workforce Management Specialist include:

• Designing, developing, and implementing WFM tools and functionality for shop partners.
• Writing well-structured, maintainable code to enhance existing platforms.
• Managing stakeholder relationships and executing the broader retail strategy through precise execution of plans.
• Contributing to continuous learning and talent development within the retail domain.
• Ensuring the WFM solutions align with the overarching goals of the partnership and improve operational effectiveness.

Required Skills and Experience

The position requires specific skills and qualifications that are essential for success:

• Proficiency in JavaScript for both back-end and front-end development.
• A foundational understanding of REST API design and consumption.
• Strong communication and stakeholder management skills, capable of conveying complex ideas simply and succinctly.
• Proficiency in working with cloud-based IT systems and managing large datasets.
• Proven analytical skills to tackle complex issues and draw insights from extensive data.

Desirable Skills

While not mandatory, the following skills and experiences will enhance a candidate's suitability for the role:

• Familiarity with HTML and CSS for front-end development.
• Experience with React JS, Tailwind CSS, and Express JS.
• Understanding of cloud platforms, particularly Google Cloud Platform (GCP).
• Knowledge of WFM applications, associated data flows, tools, and processes.

Company Overview

John Lewis Partnership is the largest employee-owned business in the UK, renowned for its premium brands, including John Lewis and Waitrose. The organization is committed to maintaining high standards in retail while continuously innovating and diversifying to meet customer needs. As an employee-owner (referred to as Partners), each member of the team shares in the successes and challenges that the Partnership faces.

Work Environment

The work culture at John Lewis emphasizes a balance between professional duties and personal life. The company supports various flexible working options, including job sharing or compressed hours, allowing employees to contribute effectively while maintaining a healthy work-life balance.

Application Process

Candidates are encouraged to apply quickly due to potential early closure of the application process if the number of applicants is high. It is also important to note that successful applicants may be subject to pre-employment vetting, which could include DBS checks and financial probity checks depending on the role.

In conclusion, the Workforce Management Specialist offers an exciting opportunity for those with a blend of technical skills and a passion for retail excellence, while benefiting from the flexible working arrangements offered by John Lewis Partnership.

This job offer was originally published on jobicy.com