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Wellth is a rapidly expanding digital health company headquartered in Los Angeles. Having recently secured Series B funding from prominent investors such as SignalFire, Wellth focuses on employing behavioral economics, habit science, and advanced technology to foster behavior change in underserved populations throughout the United States. The company is committed to dramatically improving health outcomes, as demonstrated by its collaborations with major health insurers, including a 44% reduction in hospitalization rates for Centene AZ. Experiencing over 120% year-over-year revenue growth, Wellth aspires to lead the category of enhancing health outcomes for hard-to-engage demographics. The core mission revolves around saving lives every day, offering team members the chance to observe tangible impacts directly arising from their initiatives.
For more information, visit the official website at wellthapp.com.
The role of Member Enrollment Specialist at Wellth places you as the first point of contact for prospective members. Tasked with reaching out via phone, you will introduce and explain the Wellth program, aiding enrollment by guiding individuals through downloading and using the company's app. Coordinating with the Member Operations team, your role will also involve conducting feedback outreaches to amplify member voices effectively.
Ideal candidates will possess a strong passion for healthcare, complemented by a drive for personal growth. As the company continues to expand, motivated individuals will find ample opportunities for progression within Wellth.
This position is fully remote within the United States. It is a full-time role requiring 40 hours of work per week. The scheduling spans Monday through Saturday, from 6 AM to 8 PM PST. The initial base pay is up to $18 per hour, accompanied by a monthly bonus.
Successful candidates will exhibit excellent interpersonal abilities, swiftly building rapport with prospective members over the phone. They must be adept at overcoming objections while conveying the benefits of the Wellth program to those who stand to gain from it. A positive attitude and deep empathy for patient needs are crucial. Strong organizational skills are also essential, given the high volume of outbound calls required daily. Attention to detail and adherence to processes and procedures are equally important. Effective verbal and written communication, alongside knowledge of Android and iOS mobile technology to assist less tech-savvy individuals, are necessary skills. A high school diploma or GED is a must, while bilingual capabilities in English and Spanish are appreciated.
The role seeks individuals who are self-motivated, goal-oriented, and exude a high degree of professionalism. As representatives of Wellth, specialists are expected to offer superior service when introducing the program and assisting in patient enrollment. A clear and professional telephone manner is important, alongside friendliness, courtesy, and a helpful demeanor. Patience is key, as the role involves working with populations managing chronic diseases and often hesitant with technology. Candidates should be empathetic and passionate about making a positive impact in healthcare.
Full-time employees enjoy benefits including health, dental, and vision insurance, 401(k) and FSA accounts, life insurance, PTO, and paid holidays. Wellth is an equal opportunity employer, embracing diversity across race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information, and other protected characteristics.
Company name: Wellth
Location: Los Angeles, California, United States
This job offer was originally published on RemoteOK
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