SEO Client Support Representative

We’re looking for a Search Engine Optimization (SEO) Support Representative to join our talented and growing SEO team. As an SEO Support Rep at Luxury Presence, you’ll be positioned to help clients maintain their online presence, the home base for their businesses.
In this position, you’ll be counted on to provide guidance, education, and solutions to your clients. To be successful, you’ll need to practice empathy, quick thinking, and have an understanding of marketing, specifically SEO. Most importantly, you’ll be a partner to our clients as they grow their businesses.
Is this you?

You’re gifted at:

  • Communicating complicated technology and marketing concepts to clients with expertise ranging from novice to advanced
  • Advising clients on SEO best practices
  • Being a team player
  • Client outreach and follow-up via email and phone calls

You have:

  • 2-3 years of experience in a client-facing role
  • A deep sense of empathy for customers
  • The ability to be an out-of-the-box thinker and be resourceful
  • The drive to solve technical problems creatively and quickly
  • Exceptional written and verbal communication skills

You command:

  • Project management (oversight of 1000+ clients)
  • Collaboration and communication with every team in a business
  • Teaching and helping customers
  • Curiosity: you love to dig into problems and find solutions
  • Start-up hustle & teamwork

Your opportunities for impact:

  • Making our clients the happiest out there!
  • Innovation and bringing new ideas to the table
  • Delivering a white glove service to clients
$55,000 – $60,000 a year
Benefits: Stock Options, Flex PTO, Health/Vision/Dental, 401K
Who we are: Luxury Presence is the real estate industry’s most powerful marketing platform, providing award winning websites and cutting edge tech to the world’s top agents.
Founded in 2016 by Stanford Business School alumni Malte Kramer, Luxury Presence currently serves over 5000 clients in the U.S. and Canada with its SaaS model — including over 20 of the top 100 WSJ  real estate agents and teams. In addition, Luxury Presence is the official website partner to some of the industry’s most powerful brokerages.
The Los Angeles-based SaaS company raised $25.9 million for its Series B round. Bessemer Venture Partners led the round alongside fellow existing investors Toba Capital and Switch Ventures. Former Dallas Mavericks basketball player Dirk Nowitzki also participated in the round, along with other angel investors.
Its solutions include stunning  website design, an engaging home search tool, an agent-to-agent listing referral network, powerful content & SEO strategies, expert-lead social media management, and digital advertising for lead generation. In 2020, Luxury Presence was recognized as a Best Place to Work by BuiltinLA and by Inc. as the 322nd fastest growing private company in America and then again in 2021 — LP ranked 598th.
Luxury Presence is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.

This job offer was originally published on Jobicy

Published on: Jobicy


Customer support


March 5, 2023


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