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The job opening discussed is for Analyst II, Full Stack at Affirm, a company focused on reinventing credit by making it more transparent and consumer-friendly. The organization provides flexibility for consumers to buy now and pay later without hidden fees or compounding interest. The Operations Analytics team within Affirm utilizes data to shape strategies across various servicing channels, customer segmentation, and forecasting. This position requires an intelligent and driven professional who can merge analytics with a keen understanding of AI applications in workflows.
The chosen candidate will take ownership of scope planning related to forecasting and staffing for geographical launches, particularly in the UK. They will manage guardrail metrics and establish familiarity with underlying data, including demand signals and agent activity. Key responsibilities include:
Building and maintaining forecasting models, leveraging time series, regression, and machine learning for effective headcount and license planning.
Partnering with stakeholders to frame complex planning and forecasting challenges while developing metrics and diagnostics to support decisions.
Using analytical insights to surface productivity improvements, taking into account budgetary performance data.
Developing insights reports on forecast health across different geographical areas, particularly the UK and CA.
Advising on real-time management regarding agent productivity and curating AI knowledge specifically for Customer Operations.
Collaborating with other analytics teams to understand business contexts necessary for accurate forecasting.
To qualify for this role at Affirm, candidates must meet the following criteria:
Possess a Bachelor's, Master's, or PhD in a quantitative field such as statistics, industrial engineering, or operations research.
Have at least 5 years of experience in solving forecasting or related quantitative problems.
Strong proficiency in SQL and programming languages like Python or R, along with hands-on experience with modern data platforms such as Databricks, Snowflake, or BigQuery.
Familiarity with AI tools across various analytics workflows, including validating AI-generated outputs and integrating them effectively into dependent analyses.
Experience in developing statistical forecasting models, with a disciplined approach towards performance measurement and error tracking.
Ability to structure ambiguous problems independently and choose the right analytical methods without predefined directions.
Excellent communication skills to convey information persuasively to both technical and non-technical audiences across various organizational levels.
A strong bias towards automation, recognizing the value of reducing manual processes through durable systems.
High personal standards of humility, commitment to responsibility, and fostering others' professional growth.
Affirm offers a transparent pay structure based on various factors such as location, experience, and job-related skills. The salary ranges are:
For roles located in states like California, Washington, New York, New Jersey, Connecticut: $140,000 – $190,000 per year.
For positions in other U.S. states: $124,000 – $174,000 annually.
Alongside the base salary, Affirm provides a comprehensive total compensation package that may include:
Equity rewards as part of the compensation structure.
Monthly stipends for health, wellness, technology spending, and family-forming expenses.
100% subsidized medical coverage, dental and vision plans for employees and their dependents.
A competitive vacation policy and holiday schedule to encourage employee well-being and work-life balance.
An employee stock purchase plan (ESPP) that allows employees to purchase shares at a discount.
Affirm prides itself on being a remote-first company, allowing most employees to work from anywhere within their respective employment countries. Employees in specific roles can still enjoy the flexibility of remote work but may be required to occasionally work at designated Affirm offices based on job responsibilities. Affirm is committed to providing a flexible and inclusive work environment, including accommodations for candidates who may have specific needs during the interview process.
A career as an Analyst II at Affirm presents an exciting opportunity for professionals passionate about merging data analysis and AI technology while influencing the financial landscape through innovative credit solutions. With a commitment to inclusivity and a supportive remote work environment, Affirm encourages qualified candidates to consider applying for this influential role.
This job offer was originally published on jobicy.com
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