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The position of AR Collections Specialist at Hireframe is a full-time role focused on enhancing daily operational support for the finance department, specifically through accounts receivable and managing collections. The specialist will ensure high standards of customer service, communication, and relationship management with both internal and external stakeholders.
The AR Collections Specialist will be entrusted with various responsibilities aimed at streamlining collections and enhancing cash flow. They will:
Oversee day-to-day activities in collections and manage open receivables on assigned accounts.
Responsibly execute workflows and monitor metrics daily to drive Days Sales Outstanding (DSO) as established by team targets.
Establish key relationships with client Accounts Payable personnel to act as a dedicated contact for facilitating cash collections and credit processes.
Address the allocation of requests, resolve complex client issues, and handle first-level escalations while maintaining accuracy and professionalism.
Provide support for general accounts receivable (AR) and accounts payable (AP) inquiries and assist in resolving payment issues.
Collaborate with the credit team to arrange payment schedules for overdue accounts and conduct biweekly meetings with business leaders to assess the status of open receivables.
Maintain effective working relationships with various departments, including Credit, Account Management, Sales, and Legal, to streamline collections and resolve issues regarding past-due accounts.
Partner with the Accounts Receivable manager to identify process improvements and assist in finance accounting month-end close processes when necessary.
Potential candidates for the AR Collections Specialist role should possess:
A minimum of 3 years of experience in finance or accounting, especially in B2B accounts receivable or collections. Experience in a startup environment is a plus.
Previous stakeholder management experience with the ability to build and maintain relationships with both external and internal clients.
Strong attention to detail, coupled with exceptional communication skills—both written and verbal.
A competitive drive to satisfy customers and internal stakeholders proficiently.
The capability to work autonomously and collaboratively in a fast-paced, goal-oriented environment while managing multiple priorities.
A proactive approach, demonstrating excellent organizational abilities and problem-solving skills, particularly in research and client follow-up.
A Bachelor's degree (BA/BS) in Accounting, Business, Economics, or Finance is strongly preferred.
Proficiency in Microsoft Office, specifically with pivot tables, V-lookups, and formulas, along with the ability to interpret data effectively. Familiarity with tools such as Netsuite, Tesorio, Trovata, and Stripe would be advantageous.
This position is remote-first, allowing employees to work from home permanently during U.S. business hours. This flexibility can be a significant advantage for those who prioritize work-life balance or have other responsibilities.
Hireframe provides a robust benefits package that includes:
Permanent remote work flexibility, ensuring a comfortable work-life integration.
Paid Time Off (PTO) to allow employees to recharge.
Health Maintenance Organization (HMO) coverage for medical needs.
Annual performance bonuses as an incentive for excellent work.
Access to dedicated coaches for support and skill-building opportunities.
Various opportunities for professional growth within the organization, fostering a culture of development and career success.
In conclusion, the AR Collections Specialist position at Hireframe represents a unique opportunity for individuals with a finance background who are enthusiastic about customer relationship management and remote work. The job embodies essential skills in detail orientation, communication, and client relationship management while also offering competitive benefits and a supportive work environment. Candidates interested in taking charge of their careers and contributing positively to a collaborative team would find this position particularly appealing.
This job offer was originally published on himalayas.app
This job offer summary has been generated using automated technology. While we strive for accuracy, it may not always fully capture the nuances and details of the original job posting. We recommend reviewing the complete job listing before making any decisions or applications.
