Asesor de Atención al Cliente Inmobiliario Call center Remoto

Overview

Los Portales is seeking a Customer Service Advisor for Real Estate to join their remote call center team. With over 60 years of experience in the real estate and hospitality sectors, Los Portales offers a chance for candidates to elevate their careers while contributing to a reputable company. The dedication to developing business opportunities and enhancing the lives of Peruvian families is at the core of their mission.

Job Responsibilities

As a Customer Service Advisor, you will have several key responsibilities. You will:

• Provide customer support daily via various communication channels.
• Follow the established scripts according to quality protocols set by the company.
• Ensure accurate record-keeping of customer details in the designated systems.
• Address customer inquiries, requests, or complaints effectively.
• Conduct calls utilizing assigned databases and complete other relevant tasks as directed by your immediate supervisor.

This role is centered around ensuring customer satisfaction and contributing to the company's legacy of success by maintaining high standards in customer service.

Required Skills

To qualify for the Customer Service Advisor position, candidates should have:

• A completed secondary education or ongoing studies.
• A minimum of one year of experience in customer service within a call center environment.
• Availability to work completely remote.
• Proficiency in Microsoft Office at a user level.

These skills are essential as they indicate the candidate's capability to handle live customer interactions and administrative tasks effectively, which are crucial in the fast-paced world of customer service.

Compensation and Benefits

Los Portales offers competitive pay along with several benefits for their employees, recognizing the importance of attracting and retaining top talent. Benefits include:

• Entry into the payroll system from the first day of work, along with all legal benefits.
• Salary that is competitive with the labor market plus additional commissions.
• Comprehensive training opportunities to support career development in a growing company.
• A positive work environment with challenging objectives that help foster professional growth.

These factors contribute to making the position appealing to potential candidates who are looking for stability and growth in their careers.

Company Culture

At Los Portales, the focus is on teamwork, continuous improvement, and a commitment to excellence. This culture promotes not only business success but also personal development. The organization encourages employees to demonstrate their capabilities and contribute positively to the company's goals. This supportive atmosphere aims to uplift employees and inspires them to take ownership of their roles.

Application Process

Interested applicants should prepare their resumes and cover letters that highlight relevant experience and skills. Given the competitive nature of the job market, indicate your passion for customer service and ability to thrive in a remote setting. Be ready to detail your experience in handling customer interactions. The company seeks candidates with a proactive attitude and a desire to support their exceptional customer service ethos.

By becoming a part of Los Portales, you are not just taking a job; you are becoming a part of a large family focused on making a difference in people's lives through real estate. This is a chance to join a team that values growth, innovation, and quality customer care. If you believe you possess the requisite skills and have the right attitude, now is the time to consider applying for this exciting opportunity and help shape your future within a thriving industry.

Conclusion

The position of Customer Service Advisor at Los Portales presents a compelling opportunity for those with a background in customer service. The combination of remote work, career development, and a supportive culture makes this a promising role for job seekers in the industry. If you are passionate about providing excellent customer service and are eager to grow in a reputable company, this role may be just what you are looking for. Apply today and take the first step toward a rewarding career!

This job offer was originally published on remoteOK.com