Associate Director of Strategy - Vault Clinical Ops

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Overview

Veeva Systems is a mission-driven organization that has established itself as a pioneer in the industry cloud sector, particularly assisting life sciences companies in expediting the process of bringing therapies to patients. As one of the fastest-growing SaaS companies globally, Veeva surpassed $2 billion in revenue in its last fiscal year, showcasing its extensive growth potential. This summary will provide in-depth insights into the position of Associate Director of Strategy - Vault Clinical Ops, its requirements, responsibilities, and the potential fit for job seekers.

Company Values

At the core of Veeva's operations lie its fundamental values: Do the Right Thing, Customer Success, Employee Success, and Speed. The company achieved a noteworthy milestone in 2021 by becoming a public benefit corporation (PBC), a designation that legally binds it to balance the interests of various stakeholders, including customers, employees, community members, and investors. This foundational commitment infuses the working environment with purpose and aligns with the company's overall vision.

Role Description

The Associate Director of Strategy - Vault Clinical Ops is a pivotal role centered on the business and market-facing components of the Vault Clinical Operations Suite. The responsibilities include:

  • Market Share Expansion: Strategizing methods to grow Veeva's market share across the Enterprise and Small & Medium size Sponsor and CRO segments.
  • Customer Retention: Implementing strategies for retaining existing customers, demonstrating a solid understanding of their needs.
  • Team Collaboration: Engaging with a team of Life Sciences industry and technology A-players to modernize clinical trial operations.
  • Customer Engagement: This position is customer- and prospect-facing, requiring ongoing discussions with sponsors and CROs to fulfill their needs successfully.
  • Work Anywhere Flexibility: The role allows employees to work from anywhere, provided they are based near an airport and can meet travel requirements.

Responsibilities

Key duties for the Associate Director include:

  • Developing Strategic Plans: Crafting a strategic approach for account management across various segments.
  • Sales Direction: Leading the strategic direction for sales and retention, actively participating in account meetings.
  • Product Strategy and Messaging: Assisting in product strategy development and crafting messaging tailored to specific segments and opportunities.
  • Senior-level Discussions: Engaging in discussions with senior-level prospects and customers to better understand their needs.
  • Resource Coordination: Ensuring a seamless transition from pre-sales to post-implementation to support customer success effectively.

Required Skills

To excel in this role, candidates must demonstrate the following skills and experiences:



  • Consulting and Leadership Skills: Strong background in strategy or management consulting is crucial.
  • Experience: Approximately 10 years of work experience with a minimum of 5 years at a top Strategy/ Management Consulting firm in the Life Sciences sector, ideally at the Associate Partner/Principal level.
  • Business Development: A minimum of 2 years of experience in business development with a track record of success.
  • Autonomy: Self-driven with the ability to work independently.
  • International Exposure: Strong international experience, having lived and worked abroad.
  • Language Skills: Native-level fluency in English is essential, along with proficiency in German, French, Danish, or Dutch.

Preferred Qualifications

While not mandatory, the following skills would be beneficial for applicants:

  • CRO Experience: More than 3 years of experience working at CROs.
  • Clinical Operations Knowledge: A thorough understanding of clinical operations processes.
  • SaaS Experience: Proven experience in selling or implementing SaaS software products.
  • Familiarity with Veeva Products: Previous experience using Veeva’s offerings can be advantageous.
  • Industry Contributions: Evidence of industry presentations or publications.
  • Project Management Skills: Strong capabilities in project management are a plus.

Diversity Commitment

As an equal opportunity employer, Veeva Systems is committed to fostering a culture of inclusion and developing a diverse workforce. The company believes that diversity in all its forms can bolster team effectiveness. Veeva recognizes individuals for their unique contributions and values that diversity enhances innovation and sustainable success.

Conclusion

The Associate Director of Strategy - Vault Clinical Ops at Veeva Systems presents an exciting opportunity for highly skilled professionals with a background in strategy and management consulting. Successful candidates will not only join an innovative company leading the SaaS space for life sciences but will also play an integral part in transforming clinical operations. Candidates looking to make a significant impact in this dynamic field are encouraged to apply.



This job offer was originally published on jooble.com

Veeva Systems

Nederland

Operations

Full-time

March 11, 2025

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