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Holman is a globally recognized leader in the automotive industry, serving both commercial and consumer clients since 1924. With a commitment to doing right by its employees, customers, and communities, Holman has grown from a single Ford dealership in New Jersey into one of North America's largest family-owned automotive service organizations, employing over 6,500 individuals across the USA, UK, and Germany. The Bilingual Automotive Service Advisor position provides a unique opportunity to work remotely while contributing your automotive expertise in a fast-paced, purpose-driven environment.
The Bilingual Automotive Service Advisor role is fully remote, allowing candidates the flexibility of working from home while staying connected to the automotive industry. This position requires availability for shifts between 6:00 AM and 10:00 PM, with a need for flexibility within those hours. The advisor will leverage their knowledge gained through their automotive or truck mechanic experience to provide exceptional customer service and technical support.
Experience: Candidates must have 5+ years of hands-on experience as an automotive or truck mechanic.
Licensing: A valid mechanic's license (310S or 310T) is essential for the role.
Bilingual Ability: Fluency in English and French is a strict requirement.
Contact Center Experience: While relevant experience in a contact center setting is preferred, it is not mandatory.
Education: A post-secondary diploma, certificate, or apprenticeship is an asset, although not required.
Technical Skills: Proficiency in MS Office Programs including Outlook, Word, Excel, and PowerPoint is favorable. Additionally, ASE certification or a willingness to obtain it within a set timeframe is desired.
The successful candidate will also maintain individual performance metrics in line with established goals while collaborating effectively with internal teams.
The primary responsibilities of the Bilingual Automotive Service Advisor include:
Although specific salary information was not initially disclosed, Holman offers a compensation package that includes competitive pay and bonus opportunities. Additional benefits entail health, dental, and life insurance coverage, with specifics on plans available for candidates. Employees may also benefit from 100% tuition reimbursement based on grade performance, a Group RRSP for retirement savings, and extensive on-the-job training and development programs.
Holman prides itself on fostering a work culture that drives the pursuit of rewarding careers and enhanced lives for its employees and their families. The company actively emphasizes a commitment to diversity, equity, and inclusion, encouraging an environment of listening and learning among its workforce. The Holman Way exemplifies their approach to employee engagement, focusing on continuous improvement through mutual trust and support.
Holman provides equal opportunities to all applicants and is dedicated to creating a welcoming, inclusive, and barrier-free workplace. They offer accommodations upon request throughout the interview and selection process. In line with modern recruitment strategies, Holman has updated their hiring practices by integrating artificial intelligence technology to enhance both efficiency and objectivity.
This role is suitable for individuals looking to transition their hands-on mechanic skills into a customer-support capacity, furthering their career in automotive services while enjoying the flexibility of remote work. With Holman's long-standing reputation and commitment to proper employee engagement, candidates will find this opportunity rewarding on multiple levels.
This job offer was originally published on himalayas.app
This job offer summary has been generated using automated technology. While we strive for accuracy, it may not always fully capture the nuances and details of the original job posting. We recommend reviewing the complete job listing before making any decisions or applications.
