Business Operations Manager

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Company Overview

Knownwell is a progressive organization committed to providing weight-inclusive healthcare to all individuals, regardless of their size. The company is focused on delivering a variety of health services, including metabolic health services, primary care, nutrition counseling, and behavioral health services. Knownwell operates through a flexible hybrid model that supports both in-clinic and virtual care to enhance accessibility for patients.

Job Title: Business Operations Manager

The position is for a Business Operations Manager, who will play a pivotal role in optimizing and managing cross-functional strategic initiatives within the organization. This position contributes significantly to Knownwell’s mission of improving healthcare delivery, particularly for patients dealing with obesity.

Responsibilities

Strategic Project Leadership

As the Business Operations Manager, a significant part of your role will involve leading and managing major, impactful projects that span various teams within the organization. Key tasks include:

• Identifying and deconstructing complex business challenges.
• Establishing structured initiatives complete with clear timelines.
• Fostering strong partnerships across departments to ensure alignment in project priorities and successful execution.

Operational Execution & Process Improvement

This role demands a focus on developing and implementing scalable processes that accommodate business growth while enhancing operational efficiency. Responsibilities in this area include:

• Gathering and synthesizing feedback from multiple teams for continuous improvement.
• Collaborating with Practice Operations and Patient Support teams to optimize workflows, which directly affects patient experience.

Data-Driven Decision Making

In a role heavily reliant on data, you will be engaged in:

• Utilizing data analytics to monitor and assess performance metrics that aid in strategic decision-making.
• Working alongside the Analytics team to ensure the quality and precision of data reporting.
• Creating dashboards and reports which highlight opportunities for improvement and operational optimization.

Required Skills and Qualifications

To be successful in this role, you need to meet specific experience and educational qualifications:

• Experience: A total of 3 to 10 years of relevant experience. This can include: A) A minimum of 2 years in consulting, investment banking, private equity, or venture capital. B) At least 2 years in business operations or strategy at a healthcare provider or a high-growth startup. C) A Master’s Degree in Business Administration.

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• Skills: Strong analytical and problem-solving capabilities are essential. The ideal candidate will also possess:

  • Demonstrated ability to utilize data for informed strategic decisions.
  • Exceptional prioritization skills to manage competing projects based on their potential impact and execution.
  • Excellent communication and interpersonal abilities to work effectively across various organizational levels.
  • A self-starter mentality, capable of executing projects from concept to implementation with minimal guidance.
  • Proficiency in project management and operational execution techniques.

Salary and Benefits

The job description mentions that Knownwell offers a comprehensive benefits package that includes:

• Medical, Dental, and Vision coverage.
• 401k match.
• Paid time off (PTO).
• Competitive salary, although specific figures are not disclosed.
• The chance to work with a purpose-driven organization committed to positively impacting the lives of patients.

Equal Employment Opportunity

Knownwell, Inc. is an equal opportunity employer, ensuring all employees and applicants are treated fairly. They prohibit any form of discrimination or harassment concerning various characteristics including race, color, religion, sex, and more. This policy applies to all employment-related activities, from recruitment to termination.

Conclusion

A position as a Business Operations Manager at Knownwell presents an extraordinary opportunity for candidates who are passionate about improving healthcare delivery for all. The role's emphasis on strategic leadership, sustainable operations, and data-driven decision-making makes it an exciting prospect for anyone with the required skills and experience. Job seekers interested in this position should prepare to demonstrate their analytical prowess and strategic capabilities while fostering a collaborative working environment that facilitates the company's broader objectives.

This job offer was originally published on himalayas.app