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The position available is for a Business Travel Consultant at C&M Travel Recruitment.
This role is designed for an experienced Business Travel Consultant working in the homeworker capacity. The company is expanding and requires someone who has expertise in business travel management. As this role involves a flexible overnight schedule, it’s an excellent fit for individuals seeking opportunities that accommodate late working hours.
As a Business Travel Consultant, your key responsibilities will include:
Client Management: Engaging with a variety of clients, predominantly from the UK, to provide exceptional service in travel arrangements.
Booking Services: Arranging bookings for flights, car hire, rail tickets, and hotel accommodations using Galileo, which is a key tool for professionals in this field.
Problem Solving: Addressing client needs, including amendments to bookings, date changes, and manual ticket reissues, ensuring smooth travel experiences for all clients.
To qualify for this role, candidates must possess the following skills:
Business Travel Experience: A substantial background as a Business Travel Consultant is essential. Candidates should have worked in this capacity before and have a strong understanding of travel coordination for businesses.
Galileo Proficiency: In-depth knowledge and operational proficiency in Galileo are crucial, as this will be the primary system used for handling client travel bookings.
Manual Ticket Reissue Experience: Expertise in reissuing manual tickets is mandatory. Candidates should demonstrate their ability to handle complex travel changes and ensure compliance with client requests.
Customer Service Excellence: Exceptional customer service skills are required to maintain high satisfaction levels among clients. Being able to solve problems efficiently while providing assistance is key to this role.
The position offers an attractive salary of £38,000. In addition, there is a shift uplift pay that adds approximately 15% to earnings for shifts worked between 22:00 and 08:00. This uplift can amount to an additional £2,000 to £3,000 monthly, enhancing the overall compensation package.
Besides the competitive salary, the company offers:
Paid Training: Two weeks of training in Birmingham, followed by one week working from home and an additional week back in Birmingham, all covered by the company.
Holiday Entitlement: Enjoy a generous 25 days of holiday per year.
The working hours for this role are predominantly overnight:
Typical Schedule: 20:00 - 08:00, with options for 9-hour or 10-hour shifts.
Flexibility: There may be some flexibility regarding the specifics of working hours, along with a work pattern of four days on and three days off.
This is a fully remote position, allowing candidates to work from the comfort of their homes. The role is ideal for individuals who are accustomed to overnight work schedules, providing a perfect balance of professional demands and personal time off. For anyone passionate about travel and customer service with the necessary experience, this presents an exciting career opportunity in the travel industry.
In summary, the Business Travel Consultant position at C&M Travel Recruitment is tailored for candidates with a strong background in business travel, preferably with expertise in using Galileo and managing ticket reissues. It offers a competitive salary, excellent benefits, and the flexibility of working remotely during overnight hours, appealing to professionals looking for rewarding opportunities in the travel domain.
This job offer was originally published on jooble.com
June 17, 2025
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This job offer summary has been generated using automated technology. While we strive for accuracy, it may not always fully capture the nuances and details of the original job posting. We recommend reviewing the complete job listing before making any decisions or applications.
