Cluster Lead (Previous Relevant Experince is Required)

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Job Overview

The position of Cluster Lead at Telent is a crucial leadership role in the company’s Fibre Infrastructure Services division. This role is specifically focused on overseeing fibre delivery operations across the London Inner M25 area, specifically running on the Openreach network. The opportunity allows for hybrid/agile working arrangements, necessitating attendance at subcontractor partner offices based in Milton Keynes and/or London for 1-2 days per week, with the remaining work done from home.

Key Responsibilities

As the Cluster Lead, your primary responsibilities will include:

  • Leading and developing high-performing teams across various delivery depots.
  • Ensuring that health and safety issues remain the top priority with full compliance and reporting.
  • Managing risks associated with fibre build programs to shield against financial exposure.
  • Cultivating positive relationships with customers to enhance Telent’s reputation as the preferred supplier.
  • Driving the management teams and depots to meet high standards for Streetworks compliance and quality of reinstatement.
  • Overseeing safety and quality efforts through inspection regimes.
  • Ensuring all assigned staff are properly trained and certified.
  • Conducting performance management sessions, including regular 1:1 sessions for direct reports.
  • Collaborating with Supply Chain and Commercial teams for resource planning and financial controls.
  • Managing contractual changes and ensuring clear communication with commercial teams.

Required Skills and Experience

The ideal candidate for the Cluster Lead role is expected to bring a wealth of experience, particularly in the area of complex fibre delivery. The essential skills and experiences include:

  • A proven track record of managing large, complex fibre delivery programs through partners and across multiple delivery depots.
  • Ability to build and maintain senior-level relationships, especially with local councils and other stakeholders.
  • Understanding of NEC3 framework contracts is highly desirable.
  • Certification in IOSH Managing Safely.
  • PRINCE2 or MSP Practitioner accreditation is preferred but not strictly necessary.
  • Excellent communication and leadership abilities, particularly comfortable in a hybrid working environment.

Positioning and Culture

Telent emphasizes an inclusive work culture, encouraging diversity and valuing unique perspectives. The organization is committed to supporting talent growth and strives to create an environment where individuals can thrive and feel valued. Candidates joining the Telent team are not only becoming part of a technology leader but also contributing to the UK’s critical digital infrastructure. With a team of over 3,000 professionals, Telent prides itself on collaborative efforts and achieving high performance collaboratively.

What Telent Offers

Working at Telent comes with various benefits designed to enhance employee satisfaction and promote a healthy work-life balance. Some of the notable benefits include:

  • A car allowance.
  • 26 days of holiday, in addition to public holidays, with options to buy or sell additional days annually.
  • A comprehensive pension scheme.
  • Access to FlexBens, a flexible benefits portal.
  • Family-friendly policies that to support work-life balance.
  • Occupational health support and a wellbeing portal.
  • Discounts on cinema, restaurants, and shopping through the Telent Rewards program.

Conclusion

For candidates ready to take on significant responsibilities in managing fibre delivery, the Cluster Lead role at Telent is a remarkable opportunity. The combination of a demanding yet rewarding work environment, the prospect of professional growth in fibre delivery operations, and the chance to contribute to the UK’s infrastructure makes this role highly appealing. The company is looking for proactive leaders who can excel in a fast-paced environment while prioritizing safety and operational excellence. If you’re equipped with the necessary skills and experience, Telent welcomes your application to help lead significant advancements in fiber infrastructure through their operations.



This job offer was originally published on jooble.com

Telent

London

Operations

Full-time

July 9, 2025

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