Credit Support Specialist II - Remote US

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Introduction

The Credit Support Specialist II position is a great opportunity for candidates looking to join a well-established company in the agricultural sector. Wilbur-Ellis is a 100-year-old, family-owned company renowned for its commitment to employee growth and a supportive work environment. This role primarily involves the management of sales finance applications and credit operations, providing a solid bridge between Wilbur-Ellis and its customers.

Role Overview

In this role, the Credit Specialist II will directly contribute to the Credit and Financing group. The responsibilities include reviewing and processing sales finance applications, managing account setups, and ensuring the maintenance of credit account documentation. The ideal candidate is expected to embody the core values of Wilbur-Ellis, which center around integrity, accountability, and service.

Key Responsibilities

A day in the life of a Credit Support Specialist II includes a variety of tasks aimed at promoting the Sales Finance Programs. Below are some typical responsibilities for this role:

• Provide support to customers and employees while promoting Sales Finance Programs.
• Process Sales Finance applications and follow up on any additional information needed.
• Respond to customer feedback and questions promptly and professionally.
• Assist in drafting processes as needed and review new accounts and changes to existing accounts.
• Set up new customers and ensure accurate customer records are maintained.
• Compose professional written communication, including letters and emails, crucial for maintaining relationships with customers.
• Support customers and employees in transitioning to the Customer Online Account Portal.

Required Skills and Qualifications

Candidates interested in this position should possess certain skills and qualifications to effectively perform the job. Here are the critical requirements:

• A minimum of 2+ years in administrative or relevant roles.
• Proficiency in MS Office applications, especially Word, Excel, and Outlook.
• Familiarity with the JD Edwards system is preferred.
• Strong organizational skills with the capability to manage credit and financing applications effectively.
• Excellent communication and interpersonal skills are essential for ensuring professional interactions.
• An Associate degree or equivalent experience is required; however, an undergraduate degree is preferred.

Ideal Candidate Profile

To be successful in this role, candidates should demonstrate certain attributes:

• Strong organizational skills with the ability to prioritize multiple tasks.
• A commitment to the core values of Wilbur-Ellis.
• Exceptional oral and written communication skills for effective customer interactions.
• Proficient interpersonal and collaboration skills that enhance teamwork.
• Ability to respond promptly and professionally to inquiries and feedback and manage electronic document storage accurately.
• Adaptability to changing processes and willingness to draft new procedures.

Compensation and Benefits

Wilbur-Ellis values the contribution of its employees, reflected in its competitive compensation and benefits package. The base salary for the Credit Support Specialist II position ranges from $20.34 to $27.13 per hour, depending on experience and skills. Employees are also eligible for various benefits, including:

• Vacation time and paid holidays.
• Health, dental, and vision insurance.
• Mental health support and retirement plans.

Please note that wages may vary based on individual skills and experience, and potential candidates should consult the company for more specifics.

Commitment to Diversity and Inclusion

Wilbur-Ellis emphasizes diversity and inclusion in its workforce, recognizing that a mixture of perspectives strengthens the organization. The company is dedicated to creating an equitable work environment that fosters opportunities for all employees to reach their full potential.

Company Overview

Wilbur-Ellis has a strong legacy of success and growth, driven by the quality and dedication of its workforce. The company is involved in marketing and distributing agricultural products, specialty chemicals, animal feed, and food ingredients, employing over 4,000 people across North America and Asia-Pacific. This longevity and stability indicate a promising career path for prospective employees.

Conclusion

In summary, the Credit Support Specialist II position at Wilbur-Ellis merges the opportunities for personal growth with the chance to contribute positively to a century-old company. Candidates who are motivated, organized, and aligned with the company’s values will find a supportive atmosphere focused on development and success.

This job offer was originally published on himalayas.app