Custom/CRM Applications Practice head- Digital Engineering Services

Related keywords: remote job in indiasalesforce remote jobremote job with flexible hours

Position Overview

The role of Custom/CRM Applications Practice Head at Sutherland is strategically designed to harness and drive innovative digital solutions through packaged applications. As a key player in the realm of Digital Engineering Services, the position focuses on delivering transformative solutions that aid in large-scale business transformation. The successful candidate will lead various initiatives related to enterprise applications, including ERP, CRM, and ITSM/ITOM domains.

Responsibilities

The role encompasses several critical responsibilities aimed at advancing the digital strategy of Sutherland:

• Develop and deliver innovative digital solutions that significantly contribute to business transformation.
• Lead, build, and scale enterprise Commercial Off-The-Shelf (COTS) product offerings, specifically in areas such as ERP, CRM, and ITSM/ITOM.
• Design protocols for the seamless transition and management of digital projects, ensuring high service delivery standards.
• Cultivate and maintain strong relationships with key stakeholders while steering cross-functional global teams towards collective objectives.

Required Skills

To be a fitting candidate for this role, the following skills and qualifications are required:

• Experience: A minimum of 20 years in service delivery, transition, or transformation, with at least 8 years of experience in managing or scaling enterprise application practices.
• Technical Proficiency: Proven capabilities in handling multiple COTS products, with a focus on SAP, Oracle, D365, Salesforce, and ServiceNow.
• Business Acumen: A robust background in achieving revenue and margin targets, showcasing a capacity for strategic financial planning and execution.
• Leadership: Skillful in leading and mentoring cross-functional global teams while fostering positive professional relationships across various organizational levels.

Work Environment and Benefits

Sutherland promotes a flexible work environment, allowing for remote work and adaptable hours, which enhances work-life balance for employees. Moreover, the company actively encourages career growth and development, providing avenues for long-term professional advancement and skill enhancement.

Salary Information

While salary details are not explicitly mentioned in the job description, candidates can generally expect competitive remuneration reflective of their experience level and industry standards. Factors such as performance, skills, and market rates will likely determine final salary offers. Candidates are encouraged to discuss compensation during the interview process.

Opportunities for Growth

Sutherland emphasizes the importance of continuous learning and development. Employees can take advantage of various training programs and workshops designed to uplift their skills. This is especially important in the rapidly evolving field of digital engineering, where staying updated with the latest technologies and methodologies can be vital for success.

Conclusion

This role not only demands a wealth of technical knowledge and managerial experience but also a passion for driving digital transformation. As such, anyone looking to apply should reflect on their previous achievements, focusing on quantifiable outcomes in service delivery, revenue generation, and application management.

In summary, the position of Custom/CRM Applications Practice Head at Sutherland represents an exciting opportunity for seasoned professionals eager to make a significant impact in the field of digital solutions and business transformation.

This job offer was originally published on himalayas.app