Data, Funding and Systems Support Manager

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Overview

The Data, Funding, and Systems Support Manager position at Serco provides a unique opportunity for individuals looking to make a significant impact in the field of employment, skills, and training. This role is home-based but requires travel to various Serco sites within the UK. The position is full-time and permanent, with a competitive salary range of £55,000 - £65,000 per annum, depending on the candidate’s experience. In addition to a generous salary, employees enjoy a host of benefits that support their professional growth and personal well-being.

Responsibilities

In this role, you will be central to the Employment Skills and Training (EST) delivery operations at Serco. Your responsibilities encompass:

  • Managing all aspects of the management information systems to ensure accuracy, efficiency, and timely data processing.
  • Overseeing compliant funding claims and ensuring that audit requirements are met to maintain audit readiness.
  • Ensuring learner enrolment processes are timely and enable optimal system access that meets modern customer expectations.
  • Leading the administration of various databases, including the National Careers Service Course Directory and the National Apprenticeship database.
  • Developing expert knowledge in funding methodologies to provide staff training as required.
  • Maintaining development of relevant systems, including reports and dashboards, ensuring they align with customer needs.

Required Skills and Qualifications

To excel in this role, the following skills and qualifications are essential:

  • NVQ Level 4 or higher in a related business or management discipline.
  • Experience working within an ESFA (Education and Skills Funding Agency) or OFSTED governed environment.
  • Familiarity with Data Management systems, especially in a Further Education setting.
  • Comprehensive understanding of the Individualised Learner Record (ILR) and various FE and Apprenticeship funding streams.
  • Experience in report writing and proficiency in Power BI to generate accurate and timely reports.

Candidates should possess strong customer service skills, with excellent interpersonal and communication abilities, be highly organized and detail-oriented, and able to manage workload effectively, especially under pressure.



Benefits

Working for Serco offers an inclusive culture where employees are supported in their career development. Some of the benefits include:

  • Up to 25 days of annual leave plus bank holidays.
  • A performance-based bonus scheme.
  • Private medical insurance and a contributory pension scheme (up to 6%).
  • Extensive training and development opportunities, including access to over 1,100 internal courses, funding for qualifications, and mentoring sessions.
  • Health and wellbeing resources such as a 24/7 Employee Assistance Programme and cash plans to help with healthcare costs.
  • Discounts at numerous retailers, and opportunities to participate in a ShareSave scheme.

Company Overview

Serco is a leading provider of public services, dedicated to improving and redesigning services in various sectors, including Justice, defense, healthcare, and transport. They pride themselves on their inclusive recruitment process and commitment to equal opportunities, reflected in gaining the Gold Inclusive Employer Standard and being a Disability Confident Leader.

Conclusion

This position is ideal for someone passionate about data management, funding, and systems support, with a drive to positively impact the employment and training sector. Applicants who meet the outlined qualifications are encouraged to apply swiftly, as this role is crucial to Serco’s mission of delivering exemplary services that support governments and communities across the UK.



This job offer was originally published on himalayas.app

Serco

Homebased with travel to Serco sites

Operations

Full-time

January 26, 2025

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This job offer summary has been generated using automated technology. While we strive for accuracy, it may not always fully capture the nuances and details of the original job posting. We recommend reviewing the complete job listing before making any decisions or applications.