GESTIONNAIRE CONSEIL ALLOCATAIRES H/F

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Overview of the Position

The role of Gestionnaire Conseil Allocataires at the CAF DU VAR is an essential contribution to the organization, an innovative public institution that aims to enhance the quality of services provided to users. The organization manages over 217,000 beneficiaries and boasts an annual average staff strength of 550 employees dedicated to public service missions.

CAF DU VAR's primary objectives include paying family benefits and promoting services that assist families in balancing their personal and professional lives, as well as developing support systems for the most vulnerable populations. With a focus on child welfare, social integration, housing, and wellbeing, this position is vital in furthering these objectives.

Job Responsibilities

The Gestionnaire Conseil Allocataire is responsible for ensuring that beneficiaries have access to their rights and benefits while managing their case files with care and consideration. The individual will have various responsibilities,

• Analyzing beneficiary files and managing intricate benefit cases, ensuring the quality of documentation.
• Providing appointment-based consultations for beneficiaries, and managing client relations through phone calls, in-person meetings, and emails.
• Establishing communication with management services (production units, compliance, litigation, social action) and partners to address and flag specific beneficiary cases.
• Ensuring adherence to regulations and procedures.
• Drafting professional correspondence related to beneficiary management.
• Diagnosing any technical issues that may arise in the course of service delivery.

Required Skills and Qualifications

Candidates must possess specific competencies relevant to the position:

• A strong grasp of the regulations, procedures, and operational methods pertinent to their duties.
• Proficiency with various computer tools and applications, understanding their interrelations.
• Solid communication skills, both verbal and written.
• Ability to research information from diverse sources to support decision-making.

Additionally, the successful candidate will demonstrate:

• Listening and discretion while interacting with beneficiaries.
• Adaptability in communication styles, responding effectively to varying situations.
• Attention to detail and thoroughness in file management.
• Strong organizational skills, enabling efficient workload handling.
• A proactive mindset that fosters continuous improvement and problem-solving.

Educational Requirements

This position is exclusively open to candidates who are Gestionnaires Conseil Allocataires with necessary qualifications such as:

• A Technician Qualification in Family Assistance (VADEMECAF).
• A Gestionnaire Conseil Allocataires (GCA) diploma.

Other Information

Work Environment and Conditions

The role is classified as a full-time position with a 39-hour workweek. The selected candidate will work within the Toulon metropolitan area. Job conditions include:

• Flexible working hours, allowing for better work-life balance.
• A salary range from €1,808 to €1,925, commensurate with experience and qualifications, benefiting from a 14-month remuneration structure.
• Daily allowances of €11.52 for meals, with 60% covered by the employer.
• Additional perks including coverage for health, savings and insurance plans, options for telecommuting, vacation, and training opportunities through the CSE system.

Following the review of applications, shortlisted candidates will undergo a test focused on benefit processing and an interview. Personality tests may also be part of the selection process, accessible via a specified link.

The CAF DU VAR is recognized as handi-welcoming, aiming for inclusivity in workforce participation.

Benefits of the Role

Working at CAF DU VAR presents an array of advantages:

• Comprehensive health coverage and retirement plans.
• Options for remote work, providing flexibility in executing job responsibilities.
• Easily accessible support for training and professional development.
• Additional leave provisions and an environment conducive to work-life balance.

This role promises to empower the successful candidate to contribute positively to society while being part of a committed team that values innovation and public service.

This job offer was originally published on jooble.com