GESTIONNAIRE EXPERT PROTECTION SOCIALE MUTUELLE

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Job Overview

The Caisse d'Allocations Familiales de Paris, commonly known as CAF de Paris, is a prominent social protection organization dedicated to ensuring public service missions that foster social cohesion and well-being among its 425,000 beneficiaries. The role of Gestionnaire Conseil Allocataires Expert is crucial within the Direction des Prestations Familiales, which consists of approximately 500 individuals who manage the payment of allowances and assist beneficiaries.
The organization operates through two main centers responsible for processing benefit applications and a service relationship department that handles interactions with beneficiaries. Currently, they are on the lookout for two social protection managers for their Jaurès and Finlay production centers.

Role Objectives

The primary mission of the expert allocator managers is to provide comprehensive insights and services to beneficiaries. The responsibilities include:

• Conducting a thorough diagnosis of beneficiaries’ situations to identify unique cases needing specific attention.
• Advising, guiding, and informing beneficiaries to facilitate access to all their rights alongside social institutions and services.
• Collaborating and communicating with partners involved in managing beneficiaries' dossiers.
• Demonstrating expertise in the legislation concerning family benefits and being proficient with necessary online tools and operational procedures for the organization's activities.
• Handling intern training and assisting them in applying their learning practically (acting as a tutor).
• Building and nurturing cross-functional relationships with contacts from other departments, including Social Action.

Required Qualifications and Skills

To apply for this role, candidates must hold a diploma such as Vademecaf or the CQP GCA. The eligibility of prospective applicants extends to individuals eager to support the structure and embrace its mission. Important skills include strong communication, organizational, and problem-solving capabilities, as well as a commitment to ensuring a positive experience for the beneficiaries served. A good understanding of family benefits legislation is imperative, particularly in navigating complex cases.

Job Location and Work Environment

The job is based in Paris, with a specific focus on the 75019 area. The position offers a conducive work environment through flexible hours and possible remote work options. There is a clear emphasis on work-life balance, demonstrated by a 39-hour workweek complemented by 20 days of RTT (Reduction of Working Time) annually, promoting employee well-being.

Salary and Benefits

Salary starts at €28,124 for a level 4A position, with adjustments based on an individual's experience and qualifications. Employees will appreciate the compensatory structure that includes not only salary but also substantial benefits like:

• Access to a comprehensive health insurance plan.
• Participation in work catering facilities or meal vouchers, depending on the employment location.
• Contribution to transport costs by the organization.
• Availability of options for teleworking and flexible working hours, enhancing job satisfaction.
• Various benefits linked to the CSE (Comité Social et Économique), ensuring additional support resources are available for staff.

Given the organization's commitment to diversity, the CAF de Paris prioritizes inclusive hiring practices. It actively welcomes candidates from various backgrounds, including individuals with disabilities, affirming its dedication to an inclusive work environment.

Why Consider This Role?

The role of Gestionnaire Conseil Allocataires Expert within CAF de Paris stands out due to the blend of positive workplace policies, opportunities for personal development and growth, and the chance to make a meaningful impact on beneficiaries' lives. This position not only offers a rewarding career path but fosters a sense of community and connection among employees committed to social welfare.

This job offer was originally published on jooble.com