Group Administration Clerk

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Job Overview

The Group Administration Clerk position at Delta Dental of Michigan is a full-time role designed for individuals who demonstrate proficiency in administrative tasks with an emphasis on data entry. This position is fully remote, making it an excellent opportunity for those seeking flexibility in their work environment. Delta Dental of Michigan is committed to enhancing oral health across the communities it serves by offering benefit plans and advocating for community support.

Company Profile

Delta Dental of Michigan, Ohio, and Indiana is one of the leading dental plan administrators in the United States. They are part of the Delta Dental Plans Association, which operates some of the nation’s largest dental networks. The organization is dedicated to fostering healthy, vibrant communities while ensuring the well-being of its employees through an inclusive culture.

Job Responsibilities

As a Group Administration Clerk, you will handle various administrative duties that include but are not limited to:

• Verifying, entering, and correcting group, member, and agent information into specialized applications. This includes handling adds, terminations, updates, member merges, new client setups, and contract changes.
• Composing and modifying documents related to groups and agents to ensure accurate record-keeping.
• Entering manual eligibility records to process and update information accurately.
• Retrieving and reconciling files in cases where systems reject data, ensuring that all records are precise and current.
• Researching information discrepancies, determining whether updates are needed, and adjudicating data for claim processing.
• Utilizing various software programs to generate reports and gather necessary information.
• Operating typical office equipment like PCs, copiers, fax machines, and scanners.
• Maintaining departmental records, filing systems, and retention systems (both electronic and hardcopy).
• Providing backup administrative support as needed.
• Managing incoming and outgoing mail, ensuring efficient correspondence handling.

Skills and Qualifications

The ideal candidate for the Group Administration Clerk position must possess the following qualifications:

• A high school diploma or equivalent.
• At least two years of experience in an office environment is required.
• Successful completion of a data entry test with at least 7,000 keystrokes per hour at 95% accuracy within the past 12 months, or exemption if currently in a CRT Operator position.
• A typing speed of at least 40 correct words per minute at 90% accuracy. This test can be waived in specific scenarios.
• Familiarity with basic word processing and software applications is essential, and candidates are required to score at least 80% accuracy on related tests administered by Human Resources.

Work Environment and Culture

Delta Dental emphasizes its All In culture, promoting a work ethic that supports both personal and professional development. The company encourages taking initiative in your career, supporting colleagues, and actively participating in community welfare activities.

Salary and Benefits

While specific salary details are not provided, most administrative positions in similar organizations offer competitive compensation packages and benefits that may include health insurance, retirement plans, and paid time off. Applicants are encouraged to inquire about specific salary ranges during the interview process.

Application Process

To apply for the Group Administration Clerk position at Delta Dental of Michigan, candidates should prepare to present their qualifications, including their previous work experience related to office administration and data entry expertise. Additionally, candidates should be ready to take the required typing and data entry tests.

This position is suited for individuals who are detail-oriented, adept at using technology, and have strong organizational skills. If you meet the criteria and are looking for a flexible, rewarding role in a meaningful organization, the Group Administration Clerk position may be an excellent fit for you.

This job offer was originally published on himalayas.app