Grouse Software Labs Inc: Part Time: Growth & Marketing Coordinator

Introduction

Grouse Software Labs Inc is seeking a part-time Growth & Marketing Coordinator to join their remote team. The company specializes in providing scheduling and appointment reminder tools aimed at helping small businesses streamline operations and optimize their schedules. As the Growth & Marketing Coordinator, your role will be diverse, engaging in various digital marketing activities, customer support, reporting, and lightweight product coordination.

Position Overview

The position is designed to be flexible and as-needed, offering the opportunity to work remotely from anywhere in the world, particularly aligned with North American time zones. This role is ideal for candidates seeking a part-time commitment, with approximately 10-15 hours per week expected on average.

Key Responsibilities

As a Growth & Marketing Coordinator, your responsibilities will encompass multiple tasks:

Manage Help & Support Content: This includes organizing and writing help center articles and quick-start guides for users.
Handle Customer Support: You will address escalations from the AI support system and work on tuning it to manage more customer queries effectively.
Marketing Activities & Assets: You are tasked with refreshing the marketing website to effectively communicate product benefits and improve its conversion rates. You will also maintain and enhance app marketplace listings which include updating copy and visuals. Additionally, reviewing and improving emails related to user onboarding and transactions is essential.
Create Creative Assets: Develop assets for advertisements and promotions as required.
Growth Activities: The role involves researching new marketplace channel opportunities, preparing outreach briefs to potential partners, and compiling monthly reports to track business success and growth.
Product Management: Collaborate with a UX expert to create new features, manage the development of new UI elements, and run A/B tests to ensure conversion optimization.

Required Skills

Candidates interested in this position should possess the following skills and qualifications:

Experience: Ideally, you should have 2-5+ years in a marketing or growth role, preferably related to SaaS (Software as a Service) or marketplace products.
Communication: Exceptional written and verbal English skills are crucial, with a strong command of copywriting for help documents, landing pages, and emails.
Technical Proficiency: You should be comfortable utilizing online communication tools, website management tools, and data analysis software such as Google Analytics, Amplitude, and spreadsheets.
Marketing Understanding: A solid understanding of advertising tools, SEO, and growth concepts will be beneficial in executing your role effectively.
Self-Management: The ability to be organized, directed, and effective in a fast-paced, small team environment is essential. Being self-directed with the aptitude to manage your time effectively is crucial in this role.

Compensation and Flexibility

In terms of remuneration, the company offers a competitive hourly wage of up to $40 USD, which will be commensurate with your level of experience. The part-time contract format provides the flexibility of managing your own schedule, allowing you to work when it suits you best.

Additionally, working within this role provides the autonomy to own your projects and focus on delivering results, offering growth opportunities as the business expands. This could lead to the advancement in skills and experience as new projects and opportunities arise.

Conclusion

This position with Grouse Software Labs Inc as a Growth & Marketing Coordinator is perfect for self-starters who desire a flexible, part-time role that allows them to engage in diverse tasks across marketing, customer support, and product management. If you meet the specified qualifications and thrive in a remote work environment where autonomy and results-oriented work is emphasized, this could be an ideal opportunity for you.

This job offer was originally published on weworkremotely.com