Hygraph: Pre-Sales Solutions Engineer (f/m/d) - Texas, USA Remote

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Job Overview

Hygraph is seeking a Pre-Sales Solutions Engineer (f/m/d) to join their team remotely from Texas, USA. This role is pivotal in liaising with development teams from renowned global brands considering adopting Hygraph’s services. The successful candidate will collaborate closely with Senior Account Executives and the Head of Global Sales, working to convert potential enterprise clients. While this position is associated with sales, it is preferred that candidates have a Software Development background.

Company Background

Hygraph is an innovative company based in Berlin, Germany, recognized for its Headless Content Management System (CMS). Its technology allows for the flexible and scalable management of digital content across various platforms. The company is currently experiencing growth, illustrated by the recent $35 million funding round it completed. They boast a diverse clientele, including notable organizations like Samsung, Shure, and Gamescom, and emphasize a commitment to a remote-first work culture.

Responsibilities

In this role, the Pre-Sales Solutions Engineer will have a variety of responsibilities, including:

• Supporting the sales team from a technical perspective by demonstrating Hygraph's technology and vision to both prospects and existing customers.
• Showcasing how developer functionalities integrate with modern technical frameworks such as GraphQL, React, Next.js, and Svelte.
• Advising potential customers on their initial setup, choice of frontend, and necessary third-party tool integrations.
• Maintaining a thorough understanding of Hygraph's product roadmap and associated technologies.
• Conducting technical workshops and onboarding sessions to enhance product knowledge.
• Assisting the sales team in securing new enterprise clients, thus earning commissions based on performance.

Expected Skills and Qualifications

Candidates applying for this position should possess the following skills and experiences:

• Previous experience as a B2B sales engineer, demonstrating success in selling API-led software products.
• Proficiency in front-end web development and knowledge of applications-built technologies.
• Familiarity with operational methodologies such as microservices and serverless architecture.
• Excellent communication skills, capable of distilling complex technical concepts into digestible explanations.
• A keen interest in understanding customer infrastructure choices and problem-solving.

The role encourages great-to-have skills like experience with SaaS products targeting enterprise-level clients.

Interview Process

The hiring process includes several steps to ensure a proper fit:

1. An introductory call with the People Team.
2. An interview with the Hiring Manager.
3. Case study presentations and competency interviews.
4. A discussion with C-level executives and reference checks before making a job offer.

Typically, applicants can expect a response and feedback within 1-2 weeks of their application.

Work Environment and Culture

Hygraph champions a remote-first work environment, enabling employees to function efficiently from any location. The team is internationally diverse, spanning 20 countries, and emphasizes collaboration and transparency. Employees are encouraged to take ownership, demonstrate accountability, and invest in continuous learning through training and development programs.

Hygraph prides itself on being an equal-opportunity employer, actively pursuing a diverse work environment. They believe that a wealth of experiences and cultural backgrounds contributes to enhanced innovation and productivity within the workspace.

Conclusion

This role as a Pre-Sales Solutions Engineer at Hygraph presents an exciting opportunity for individuals who thrive in sales but have a technical background in software development. With a vibrant team dedicated to building exceptional digital experiences, Hygraph is positioning itself as a leader in content management solutions, firmly rooted in innovation and customer satisfaction.

This job offer was originally published on weworkremotely.com