Manager, Revenue Operations

Related keywords: health insurance remote jobcustomer success manager remote jobremote job in new york

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Company Overview

SimplyInsured is a leading company on a mission to eliminate fear in health insurance. They focus on small business owners who often find it challenging to select the right insurance for their employees and families. With more than 20,000 customers and several major partnerships, SimplyInsured is disrupting the confusing health insurance industry by making it more transparent and accessible to everyone. The company initially started in the Y-Combinator incubator and has been supported by top-tier investors, including Polaris Partners, Bessemer Venture Partners, New York Life Ventures, and AltaIR Capital.

Position Overview

The role of Manager, Revenue Operations at SimplyInsured is crucial, as it involves leading a team focused on onboarding new customers through the SimplyInsured platform. The position emphasizes improving processes and solving root-cause issues within the revenue operations domain. Reporting directly to the Director of Operations, this role requires a strong thought partner who can effectively collaborate to shape the future of the department.

Responsibilities

In this position, you will be responsible for:

• Leading, hiring, and coaching a high-performing team of 10-15 personnel involved in key revenue operations activities such as onboarding and support operations.
• Driving improvements in conversion and enrollment metrics to enhance the business's success rate.
• Overseeing operations related to the broker of record business unit and acting as a stakeholder in enhancing operations with carriers and partners.
• Identifying trends, conducting root cause analyses, and collaborating with senior leadership to boost overall performance.
• Developing process improvements and resources that enhance team capabilities and ensurable quality.
• Actively improving the quality of training, metrics, and how the team operates on a daily basis.

Required Skills

Ideal candidates for the Manager, Revenue Operations role should possess:

• Management experience of 3+ years, ideally working with teams of 10 or more.
• Proficiency in data interpretation to identify opportunities and challenges.
• Experience with Salesforce and similar tools is preferred.
• Strong communication skills for effective problem-solving across multiple stakeholders.
• A passion for developing team capabilities and creating a positive workplace culture.

Salary and Benefits

SimplyInsured offers a competitive compensation package for this role:

• The base salary range is between $75,000 and $90,000, contingent on the candidate’s experience, industry expertise, and technical skills.
• Additional components of the compensation include eligibility for bonuses based on performance and equity options.
• Generous benefits including a “take what you need” time off plan, 100% coverage for Medical, Dental, and Vision insurance, along with FSA plans and 401k options.

Company Culture

SimplyInsured prides itself on its values-based culture that promotes:

• Radical transparency and a commitment to feedback.
• A bias to action and an environment that encourages growth.
• An obligation to dissent, ensuring all opinions are respected and valued.
• Diversity in backgrounds while maintaining unity in their mission to empower simpler health insurance.

Application Encouragement

SimplyInsured actively encourages candidates from underrepresented backgrounds to apply, even if they don't meet all the stipulated criteria. They value the unique experiences each candidate brings to the table and are committed to diversity and equal opportunity in the workplace.

Conclusion

If you're interested in a dynamic role that offers leadership opportunities in the health insurance sector, along with a supportive culture and competitive remuneration, the position at SimplyInsured as a Manager of Revenue Operations may be the perfect fit for you. With a strong emphasis on improving customer experience and operational efficiency, this role is essential for anyone looking to make a significant impact in a rapidly evolving industry.

This job offer was originally published on himalayas.app