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CoinGecko is recognized as a global leader in tracking cryptocurrency data. Since its inception in 2014, the company has developed the world’s largest cryptocurrency data platform, which tracks over 10,000 tokens across more than 400 exchanges. CoinGecko serves a staggering 300 million page views from users in over 100 countries, focusing on enhancing the mainstream awareness, adoption, and education of cryptocurrency.
The company believes that the future of finance will be characterized by cryptocurrency and blockchain, providing individuals with better financial and economic freedom worldwide. As part of their future-focused mission, CoinGecko is laying down the groundwork to scale market data to eventually serve billions of participants in the cryptocurrency space.
The available position is for an Operations Intern, which is tailored for enthusiastic individuals interested in cryptocurrency. Importantly, the company is specifically seeking candidates who are based in Malaysia and Singapore. Applicants must be either actively pursuing a Bachelor's degree or must have graduated within the last year.
The role entails various responsibilities focused on the operations sector at CoinGecko that includes:
Curation: Collaborating with cryptocurrency projects and internal teams to ensure successful onboarding and the continuous maintenance of information regarding new coins/tokens, NFTs, and exchanges on the platform.
External Support: Providing consistent frontline support to users, projects, and exchanges adhering to specified Service Level Agreements (SLAs).
Exchange Management: Facilitating communication for adding information or updates required from tokens, exchanges, and related teams.
Internal Operations: Assisting in internal operating tasks and troubleshooting issues related to data reporting or internal communications across various platforms.
Community Management: Nurturing relationships with customers, teams, and partners to maintain an engaged community through social platforms such as Telegram, Reddit, and Discord.
Reporting: Assisting in the tracking, analyzing, and reporting of performance metrics related to various operations tasks.
Research: Staying updated with the latest trends and performing diligent research on cryptocurrencies listed on CoinGecko.
Teamwork: Collaboratively working with team members and other departments to ensure timely responses to customer requests and support needs.
Support Tasks: Flexibly accommodating any ad hoc operational tasks assigned by the company.
Applicants should exhibit the following skills and attributes:
Educational Background: Currently pursuing or recently completing a Bachelor’s degree in relevant fields like Accounting, Finance, or Business.
Operations Understanding: A basic understanding of operations related to Coin/Token and NFT curation, external support, and community management.
Industry Knowledge: Foundational knowledge concerning blockchain, cryptocurrency, NFT, and other related topics. Familiarity with DApps and exchanges is highly regarded.
Technical Proficiency: Awareness of using tools like CRM systems and blockchain analytics, which are advantageous for potential candidates.
Customer-Service Orientation: A keen passion for providing positive customer experiences combined with the ability to be self-motivated and resourceful in a fast-paced environment.
Analytical Skills: An interest in data analysis, showcasing curiosity in leveraging data effectively for operational improvements.
Leadership and Problem Solving: Candidates should demonstrate self-leadership, problem-solving skills, and the ability to handle sensitive information with integrity.
Communication Skills: Applicants must be fluent in written and spoken English and must be able to work effectively within a team towards shared objectives.
Candidates based in Malaysia will receive a monthly allowance of RM2,250, which includes RM1,500 as the base monthly allowance, RM150 for parking, and RM600 for meals. For those in Singapore, the monthly allowance is SGD1,500, consisting of SGD1,000 monthly, SGD100 parking, and SGD400 for meals.
Additionally, CoinGecko provides various perks, including:
Remote Work Flexibility: Freedom to work from anywhere for optimal productivity.
Flexible Working Hours: No rigid 9 to 5 structure, encouraging a results-oriented approach.
Annual Company Offsite: Opportunities to connect with team members and engage in social activities once a year.
Learning Opportunities: Gain insights into the cryptocurrency landscape directly from one of the industry’s pioneering companies.
In essence, the Operations Intern opportunity at CoinGecko is an excellent stepping stone for individuals looking to delve into the world of cryptocurrency and operations. The organization welcomes candidates who can commit to a 3 to 6-month internship period, fostering a unique experience that aligns with the rapidly evolving nature of the blockchain and cryptocurrency industry.
This job offer was originally published on remoteOK.com
This job offer summary has been generated using automated technology. While we strive for accuracy, it may not always fully capture the nuances and details of the original job posting. We recommend reviewing the complete job listing before making any decisions or applications.
