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Contentstack, an innovative company, is on a mission to create exceptional digital experiences through advanced content management, personalization, and AI technology. The firm collaborates with renowned brands like AirFrance KLM, ASICS, Burberry, Mattel, Mitsubishi, and Walmart to help them stand out in today's competitive digital space. Acknowledged for its outstanding customer care and community support initiatives, Contentstack is driven by a strong commitment to social responsibility through programs such as Contentstack Cares and partnerships with organizations like Pledge 1% and Girls Who Code.
At Contentstack, the workplace environment is likened to a tribal community. The company highly values diversity and connection, promoting a cohesive team dynamic despite geographical distribution. Employees are often referred to as dreamers and trendsetters who challenge norms and prioritize equitable practices. With a slogan of #OneTeamOneDream, this spirit of collaboration extends to all levels of the organization, encouraging every team member to voice their ideas and actively participate in the company's mission.
The role offered is for a People Operations Specialist, specifically focused on supporting the EMEA region. This full-time position is aimed at individuals who are detail-oriented, proactive, and genuinely people-centric. The specialist will play a vital role in ensuring a smooth employee journey from onboarding through to offboarding, with special attention to the onboarding experience of new hires. The successful candidate will enhance the operational side of the People function, ensuring it operates smoothly and with an emphasis on respect and care for employees.
In this role, the People Operations Specialist will be responsible for a variety of key functions:
Process Coordination: Coordinate and execute essential People Operations processes across the EMEA region, which encompasses onboarding, offboarding, benefits administration, and employee data management.
New Hire Orientation: Facilitate and own new hire orientation sessions tailored for employees in EMEA, ensuring that their first-day experience is engaging and reflects the company culture effectively.
Point of Contact: Serve as the central contact for employee inquiries related to policies, tools, benefits, and other People programs, providing guidance and support as needed.
Leave Policies Management: Coordinate country-specific leave policies and assist employees with questions regarding entitlements or local practices.
HRIS Maintenance: Maintain and update employee records in Human Resources Information Systems (HRIS) such as BambooHR, HiBob, or Workday, ensuring data accuracy and confidentiality.
Cross-Department Collaboration: Work closely with IT and various departments to verify a seamless onboarding setup process for new hires, including access to accounts and hardware.
Program Administration: Help in administering and organizing People programs like performance reviews, engagement surveys, and learning & development initiatives.
Internal Communications: Manage internal communications regarding People Operations processes, policy updates, and scheduled HR events.
Compliance Support: Aid in ensuring compliance with local labor laws and regulations across EMEA, escalating issues when necessary.
Process Improvement: Document and refine People Operations processes to support company scalability, contributing to internal Standard Operating Procedures (SOPs) and knowledge databases.
Candidates must possess a range of skills and experiences:
Experience: A minimum of 5-8 years in People Operations or HR coordination roles, ideally in an international company setting.
Regional Knowledge: Familiarity with employment practices across multiple EMEA countries and a solid understanding of regional regulations.
Communication Skills: Excellent verbal and written communication abilities in English are essential, while knowledge of additional EMEA languages would be beneficial.
Organizational Skills: A strong process-driven mindset coupled with attention to detail and effective follow-through is crucial for success.
Presentation Skills: Comfort in presenting and leading group sessions, such as orientations or training workshops.
Technical Awareness: Proficiency with various HR systems is required, including experience using platforms like BambooHR and Slack.
Interpersonal Attributes: A naturally collaborative, discreet, and empathetic attitude is important, as is the ability to work independently while juggling multiple priorities.
Travel Requirement: Some travel may be required as part of the role.
Salaries for the People Operations Specialist role can vary significantly based on the specific country within EMEA:
Working at Contentstack offers exciting challenges within a dynamic environment focused on innovation. The People Operations Specialist will have the opportunity to make a genuine impact on employee experiences in a global organization dedicated to delivering superior digital solutions. If you're a driven individual seeking a fulfilling role in People Operations and want to be part of a dedicated tribe, this may be the next career step for you.
This job offer was originally published on remotive.com
This job offer summary has been generated using automated technology. While we strive for accuracy, it may not always fully capture the nuances and details of the original job posting. We recommend reviewing the complete job listing before making any decisions or applications.
