Receptionist-Nashville, TN(REMOTE)

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Job Overview

The position available is for a Receptionist located in Nashville, TN, offered as a full-time role by The Indian Academy Dubai. This job is primarily remote, giving potential applicants flexibility in their working environment. As a receptionist at this organization, you will be responsible for a wide range of administrative duties that support the day-to-day functions of the facility. These responsibilities are aligned with current procedures and directed by the Office Supervisor.

Key Responsibilities

The reception role entails various tasks designed to ensure smooth operations. Here’s a detailed look at the key responsibilities that come with the position:

1. Answering Incoming Calls: You will be responsible for answering phone calls and directing them to the appropriate person or department, ensuring efficiency in communication.

2. Confidentiality Maintenance: It’s crucial to maintain the confidentiality of personnel information in accordance with the Privacy Act and established personnel policies.

3. Document Preparation: The receptionist must type documents, reports, letters, etc., at a rate of at least 50 words per minute, ensuring high accuracy in documentation.

4. Performing Repetitive Tasks: You must be able to remain focused on repetitive tasks for extended periods, especially when completing paperwork and other administrative duties.

5. Reporting Emergencies: Immediate recognition and reporting of any emergency situations involving residents is vital to maintain safety.

6. Record Privacy: You will need to uphold strict confidentiality regarding facility data as well as the privacy of patient information.

7. Communication: The position requires regular communication and support for residents, families, visitors, and guests. You will be the first point of contact for many individuals.

8. Mail Management: Receiving, sorting, and distributing mail is part of your responsibilities, ensuring effective internal communication.

9. Visitor Management: You will be greeting visitors and monitoring or reporting any suspicious individuals to the Administrator, contributing to safety and security.

10. Data Maintenance: Maintaining current files, listings of residents, and emergency contact lists will be part of your organizational tasks.

11. Assist with Payroll: You’ll assist in preparing time cards and distributing payroll checks, which requires a level of financial knowledge and accuracy.

12. Complaint Handling: Assisting in addressing complaints and grievances will also be part of the role, requiring a professional attitude and problem-solving skills.

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Required Skills

To succeed in this role, candidates should possess the following skills and qualifications:

• Educational Requirement: At least a high school diploma or equivalent is essential.
• Experience: A minimum of six months experience in payroll, insurance, or a clerical position is required, indicating a baseline level of expertise in administrative duties.
• Typing Skills: Ability to type swiftly and accurately is crucial for completing documents timely.
• Communication Skills: Strong communication skills to effectively interact with residents, families, and visitors are necessary.
• Organizational Skills: Excellent organizational skills to manage various tasks simultaneously and maintain necessary records.
• Professional Attitude: A professional demeanor to handle sensitive information and maintain confidentiality.
• Problem-solving Skills: Capability to handle difficult interactions or situations, redirecting them to the Administrator or appropriate department heads as needed.

Knowledge and Compliance

In addition to the required skills, candidates should have:

• Understanding of Safety Regulations: Familiarity with established safety procedures covering aspects like fire protection, infection control, etc., as they pertain to reception tasks.
• Continuing Education: A willingness to participate in ongoing education programs to stay updated within the field, maintaining any necessary licenses or certifications.
• Adherence to Policies: This includes honoring residents' rights, complying with corporate compliance programs, and reporting job-related hazards.

Salary and Benefits

While specific salary information for this role has not been provided, the experience level required (minimum six months) and the full-time nature of the job suggest that competitive compensation may be expected. Additionally, potential salary negotiations might occur based on experience, skills, and the current job market.

Conclusion

In conclusion, the receptionist position at The Indian Academy Dubai represents an excellent opportunity for individuals looking to contribute to administrative operations while working in a flexible, remote capacity. Candidates who possess the necessary skills, have a keen eye for detail, and demonstrate professionalism will find this role fulfilling and rewarding. Interested applicants should prepare their resumes to highlight relevant experience and be ready for the potential for further discussions regarding salary during the hiring process.

This job offer was originally published on himalayas.app