Regional Manager

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About Pareto.AI

Pareto.AI is a mission-driven company striving to empower top talent worldwide to engage in the development of cutting-edge AI models. The organization seeks to transform the work landscape using AI technology, projecting that it will lead to the creation of thousands of new training opportunities. The company has partnered with prestigious institutions and experts in AI research, including Anthropic, Character.AI, Imbue, Stanford, and UPenn, to build a fair and ethical platform for AI developers to collaborate with domain experts in training bespoke AI models. As a fully remote, venture-backed startup headquartered in San Francisco, Pareto.AI boasts a compact core team of 20 members alongside a larger operations team of 150 members.

About the Role

Pareto.AI is currently in search of a Regional Manager to spearhead its operations in Latin America. This position is pivotal for driving the success of the company's operations, specifically focusing on Customer Support and Project Management functions across the region. The chosen individual will play a crucial role in leading teams, ensuring operational excellence, and promoting Pareto's culture within LATAM.

Key Responsibilities

  • Build, lead, and expand operations and support teams across Latin America.
  • Act as the principal representative for the LATAM teams to the leadership, providing insights, feedback, and performance reports.
  • Recruit and hire foundational members for the Project Management and Customer Support teams in the Latin America region.
  • Oversee daily operations across various locations within LATAM.
  • Mentor regional team leaders to ensure high performance and productivity levels.
  • Analyze key performance indicators (KPIs) to refine customer support and project management processes, thereby enhancing efficiency, scalability, and quality.

Required Skills and Experience

Ideal candidates for this role will have:



  • A minimum of 3+ years of experience in hiring and managing teams in a regional capacity within Latin America.
  • In-depth knowledge of the work culture in Latin America and fluency in Spanish, alongside strong written and verbal communication skills in English.
  • A comprehensive understanding of the organizational challenges faced by Latin American teams when collaborating with US-based teams.

Preferred Qualifications

Additionally, the following would be advantageous:

  • Experience in managing teams for a US-based company with global operations.
  • A background as a leader or manager of a Project Management or Customer Support team specifically based in Latin America.
  • Familiarity with data delivery and/or AI products.
  • Previous experience in an early-stage tech startup setting.

Opportunity Details

Candidates will find that this role presents a ground floor opportunity at a venture-backed startup, offering an innovative and dynamic work environment characterized by flat hierarchies and ample room for ownership.
The role also entails working on challenging and diverse projects that support continuous growth. Additionally, enticing elements include a competitive salary and an equity package responsive to performance. The company also provides an annual stipend specifically designated to assist with home office needs, enriching the overall employee experience and setting the foundation for success in this role.

In summary, the Regional Manager position at Pareto.AI offers an exciting career opportunity for those passionate about team leadership and operational management within the rapidly evolving sphere of AI technology. If you possess the required skills and are eager to lead in a role that champions innovation and excellence, this could be the perfect fit for you.



This job offer was originally published on remotive.com

Pareto Ai

LATAM

Operations

Full-time

January 31, 2025

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