Senior Omnichannel Commercial & Operations Manager- Jewellery Brand

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Overview

MODE SEARCH Ltd., a leading recruitment agency, is currently collaborating with a prominent jewelry brand to find a Senior Omnichannel Commercial & Operations Manager. This position is vital as the company is experiencing substantial growth and requires a strategic addition to its leadership team to boost brand awareness, refine brand strategies, and enhance overall market presence. The role is based in London, with an opportunity to work from home on Fridays.

Role and Responsibilities

The selected candidate will play a crucial role in the organization, reporting directly to the CEO. The main responsibilities include:

• Developing and executing brand strategies to enhance brand positioning and performance.
• Setting up and providing regular performance reports that include customer insights and market trends.
• Managing the P&L (Profit and Loss) across retail, eCommerce, and wholesale sectors.
• Reviewing merchandising strategies, stock levels, and demand forecasting.
• Leading operations across all channels and ensuring a cohesive brand experience.
• Nurturing and expanding existing wholesale partnerships and developing distributions that align with the brand's vision.
• Identifying and developing new collaborations that will strengthen the brand's market presence.
• Collaborating closely with design, merchandising, and digital marketing teams to ensure a unified brand message.
• Monitoring brand performance by reporting on key metrics and proposing improvements to optimize impact.

Required Skills

Candidates for this role should possess a minimum of 7 years of experience within operational and commercial roles specifically in the luxury sector. Key skills required include:

• An excellent command of Excel reporting tools, including the use of pivot tables.
• Experience in building and managing a P&L.
• A passion for craftsmanship, personalization, and heritage-driven storytelling that resonates with the brand’s ethos.

Salary and Employment

While the specific salary for this position is not stated, roles of this nature within the luxury sector generally command a competitive salary reflective of the seniority and expertise required. Interested candidates should send their CVs to the specified email address.

Application Process

Due to the anticipated high volume of applications, MODE SEARCH Ltd. has indicated that they will only contact shortlisted candidates. Therefore, applicants are encouraged to ensure that their CVs clearly demonstrate the skills and experience relevant to the role.

Conclusion

The Senior Omnichannel Commercial & Operations Manager position at MODE SEARCH Ltd. represents an exceptional opportunity for experienced candidates to join a distinguished jewelry brand. With a focus on strategy, operations, and collaboration across multiple departments, the role promises a dynamic work environment and the chance to significantly impact the brand's growth trajectory.

This job offer was originally published on jooble.com