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MODE SEARCH Ltd. is looking for a Senior Omnichannel Commercial & Operations Manager for a distinguished jewellery brand renowned for its exquisite and bespoke designs. This role is pivotal as the company is experiencing notable growth, demanding a strategic addition to its leadership team. The successful candidate will work closely with the CEO to shape the commercial strategy of the brand, aligning it with its vision and translating it into actionable plans.
In this multifaceted role, you will engage in a variety of initiatives aimed at enhancing brand awareness and market presence. Your key responsibilities will include:
Developing and executing brand strategies: A core function of your role will be enhancing the brand’s positioning within the market. You will need to devise strategic plans that elevate the brand's profile and improve performance metrics.
Setting up performance reports: Regular performance reports will be expected, focusing on customer insights and market trends. This analytical aspect is crucial for understanding audience engagement and operational effectiveness.
Managing P&L: You will be responsible for overseeing the profit and loss across various channels including retail, ecommerce, and wholesale sectors. Astute financial management is essential to ensure profitability throughout the different avenues of business.
Nurturing wholesale partnerships: One of your strategic functions will be expanding existing partnerships. You will need to align brand vision with the development of distribution channels, ensuring that partnerships are beneficial and sustainable.
Identifying new collaborations: Strengthening market presence includes exploring new collaborations that resonate with the brand narrative and enhance its visibility across various platforms.
Coordinating with design and marketing teams: Working closely with design, merchandising, and digital marketing teams is vital to ensure a unified brand message across all channels. Your role involves fostering cooperation between departments to optimize the brand's outreach.
Monitoring brand performance: Keeping track of key performance metrics will be part of your responsibilities, as well as engaging in the iterative process of proposing improvements to enhance overall impact.
To thrive in this position, candidates must possess the following skills and qualifications:
Experience: A minimum of 7 years in an operational and commercial role, preferably within the luxury sector. This experience will equip candidates with the understanding needed to operate effectively within this high-stakes environment.
Proficiency in Excel: An excellent command of Excel reporting tools, including the proficiency to utilize pivot tables is essential. This technical expertise will facilitate better data analysis and reporting.
P&L Management: Proven experience in building and managing a profit and loss statement is necessary. Candidates must demonstrate an ability to comprehend financial documents clearly and apply this knowledge strategically within the role.
Passion for the brand: A genuine passion for craftsmanship, personalization, and heritage-driven storytelling is crucial. This role requires an individual who not only excels in operations but who also shares a deep appreciation for the brand's values and offerings.
The position of Senior Omnichannel Commercial & Operations Manager is a full-time role based in West London, with an added benefit of working from home on Fridays. It provides an excellent opportunity to be a part of a luxury brand that focuses on fine craftsmanship and bespoke offerings. Given the nature of the role and the industry, candidates should be prepared for a dynamic working environment where strategy, creativity, and operational excellence converge.
While specific salary details have not been disclosed, candidates are encouraged to consider the competitive nature of the luxury goods industry alongside their own experience and expertise when evaluating potential compensation offers.
In summary, the Senior Omnichannel Commercial & Operations Manager position at MODE SEARCH Ltd. offers a unique opportunity for individuals with a strategic mind, operational expertise, and a passion for luxury jewellery. The role involves holistic management of brand strategy and operational functions, aiming to enhance the brand's presence in the crowded luxury market. Candidates looking to apply should ensure they meet the outlined qualifications, as this role is poised to contribute significantly to the brand's ongoing growth and success.
This job offer was originally published on jooble.com
March 12, 2025
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