Senior Operations Business Analyst - Warehouse & Order Fulfillment

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Overview

The Senior Operations Business Analyst - Warehouse & Order Fulfillment position at ResMed serves a crucial role in enhancing and managing systems within warehouse operations. Acting as a liaison between distribution center management and relevant departments, including IT and Corporate Operations, the analyst’s focus is to comprehend existing processes, identify areas for improvement, and ensure that business requirements are effectively met.

Responsibilities

The primary responsibilities required for this role include:

• Providing ongoing functional and system support to Distribution Center Management.
• Serving as the subject matter expert on all systems and methodologies used in Distribution Operations to lead continuous improvement initiatives.
• Enabling effective decision-making by retrieving and aggregating data from multiple sources, presenting it in a digested and actionable format.
• Designing, developing, and maintaining both ongoing and ad-hoc metrics, reports, and analyses essential for driving key business choices.
• Creating process documentation, business requirement documents, and data mapping documents for business analysis and testing as needed.
• Analyzing factual data to determine the root cause and proactively resolving issues.
• Conducting user acceptance testing and documentation.
• Training end users on new features and updating user instruction manuals accordingly.
• Reviewing and maintaining warehouse set-up and configurations in line with IT updates prior to go-live events.
• Meeting any additional tasks assigned by management.

Qualifications and Experience

The successful candidate will possess the following qualifications and experiences:

• A Bachelor’s degree or equivalent educational background.
• A minimum of 5 years of experience in a business analyst, data analyst, or a closely related role.
• Strong proficiency in Excel or Tableau, with a focus on data manipulation, macros, charts, and pivot tables during this 5+ year experience.
• Experience in SQL and the ability to define requirements using data and metrics for insightful business analysis.
• Proven ability in problem-solving, project management, exceptional organizational skills, and meticulous attention to detail.
• Capability to represent complex quantitative data in an easily understood format, with skill in conducting clear and concise presentations.
• Ability to handle multiple projects simultaneously with independence and minimal supervision.

Preferred skills and experiences may include:

• Previous involvement in the Supply Chain Management sector.
• Experience with Warehouse Management Systems, ideally HighJump/Korber.
• Familiarity with ERP systems, preferably Oracle eBusiness Suite, with a focus on modules like Order Management, Shipping, Inventory, and Planning.
• Lean or Six Sigma certifications or knowledge.

Working Conditions and Benefits

The role is situated in the United States and requires occasional travel to ResMed warehouses. ResMed is dedicated to nurturing a work culture that allows for personal and professional growth while attracting top global talent. Job seekers can expect:

• Comprehensive benefits packages for employees working more than 30 hours per week, including:

  • Medical, vision, dental, and life insurance.
  • Short-term and long-term disability insurance.
  • Health Savings Account (HSA) and Flexible Spending Account (FSA) options.
  • 401(k) plans and an Employee Stock Purchase Plan (ESPP).
  • Employee Assistance Program (EAP) and tuition assistance for professional development.

• Annual Paid Time Off (PTO) accrual of 15 days in the first year, alongside 11 paid holidays plus 3 floating days, with eligibility for caregiver leave when welcoming new family members.

Salary Information

The expected salary range for this position is between $82,000.00 to $124,000.00 USD annually. Note that compensation decisions are influenced by various factors, including geographic work location, qualifications, work experience, and specific skill sets. ResMed typically does not hire at or near the top of the pay range for any given role; salaries reflect an individual’s facts and circumstances.

Conclusion

Taking up the role of a Senior Operations Business Analyst at ResMed is above all a commitment to contributing to a healthier world. The position not only affords immense professional growth but is also integral in fostering a supportive and inspiring workplace culture. If this aligns with your career aspirations, consider applying to join the ResMed team. In their commitment to diversity and inclusion, ResMed encourages all to express individual viewpoints and thrive on the innovative ideas that emerge from this diversity.

This job offer was originally published on himalayas.app