Senior Product Designer, CX

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Overview

The Senior Product Designer, CX position at Tabby presents a remarkable opportunity for interested candidates to join a dynamic team focused on shaping the financial technology landscape. Tabby, born with the vision to create financial freedom, enables customers to shop, earn, and save while fostering a relationship with money that enhances their experience. The company equips shoppers with the ability to split payments seamlessly, both in-store and online, without interest or fees. Tabby is currently seeking to enhance its design team to further this mission.

Company Background

Founded in 2020, Tabby has quickly positioned itself as a leader in the fintech sector, boasting a user base that includes over 32,000 global brands and small businesses, such as Amazon, IKEA, and Shein. The platform has successfully facilitated over $7 billion in transaction volume, making it the fastest-growing app in the Gulf Cooperation Council (GCC) region. With robust funding exceeding $1 billion, Tabby's rapid growth exemplifies its potential for future expansion and innovation.

Job Responsibilities

The Senior Product Designer will work within the CX & Internal tools team focusing on enhancing user experiences for both the external customers and the internal team members. This role includes a broad range of responsibilities, primarily aimed at improving user interfaces and optimizing business processes. Key responsibilities include:

  • Launching New Products: Take full ownership of the design processes for new tools or experiences, overseeing everything from initial discovery to the go-live phase.

  • Polishing Existing Products: Actively improve existing features and flows to enhance quality and user satisfaction through thoughtful design iterations.

  • Domain Knowledge Engagement: Immerse oneself in understanding the business and user needs to design impactful solutions, ensuring relevancy and effectiveness.

  • Dogfooding: Regularly use internal tools to gain insights, pinpoint issues, and stimulate innovative improvements based on real-life experiences.

  • Participation in Key Discussions: Collaborate with product and tech teams to shape design outcomes beneficial to users and the company.

  • User Research: Plan and execute user research projects to validate design ideas and identify common pain points that need addressing.


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  • Design System Contribution: Play a critical role in refining and growing the internal design system to ensure consistency and efficiency across all products.

Required Skills and Expertise

Candidates interested in this role should possess a range of skills and experience to contribute effectively:

  • A minimum of 2–3 years of experience working with B2B, B2E, or SaaS products on internal tools.

  • An impressive portfolio showcasing the ability to design complex products in a user-friendly manner.

  • Proficiency in the best interaction patterns and strong visual design skills.

  • Ability to work independently while managing multiple projects and tasks.

  • Excellent communication skills to articulate design concepts clearly to colleagues, including C-level executives.

  • A systems-thinking approach, able to design solutions that are not only sustainable but adaptable to change.

Job Benefits

Tabby offers an appealing array of benefits for its employees, fostering a culture of support, flexibility, and growth. The benefits span across various aspects, including:

  • Remote Work Options: Work from anywhere globally, with standard time based on Dubai time.

  • Flexible Working Hours: Employees have the freedom to choose effective hours that suit their work-life balance.

  • Autonomy in Role: Employees are trusted to take responsibility from day one, impacting their career trajectory positively.

  • Employee Stock Options: Participate in the company's stock options program, allowing integration into Tabby's success.

  • Personal Time Off and Flexible Benefits: Access to PTO and a budget tailored to meet individual personal needs.

  • Inclusive Work Environment: A commitment to fostering diversity and inclusion within the workplace, providing support for all backgrounds.

If you're a creative designer motivated to enhance user experiences and contribute to a transformative financial platform, this opportunity at Tabby may just be the right next step for your career.



This job offer was originally published on himalayas.app

Tabby

Remote/Lithuania

Design and arts

Full-time

April 21, 2025

7 views

0 clicks on Apply Now


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