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Masabi is a leading company driving the fare payment revolution globally, positively impacting the ways millions of commuters purchase and present tickets for public transportation. Their innovative products, powered by the Justride platform, enable users to buy tickets seamlessly via mobile devices, ticket machines, or bank cards, enhancing the overall public transport experience.
The position of Solutions Consultant Director is pivotal within Masabi. This role requires someone who embodies strategic thinking, technical expertise, and a customer-first mindset to ensure the success of the company's innovative solutions.
As a Solutions Consultant Director, you will be leading a team that is at the heart of the company's operations. Your responsibilities will include overseeing both Pre-Sales and Solutions Engineering teams, ensuring clients enjoy top-tier experiences from the moment they engage with Masabi. You will be responsible for defining and executing a clear vision and strategy for the Solutions Consulting function, aligned with the broader goals of the company and meeting customer needs.
In this role, you will:
Lead and Shape the Solutions Consulting Team: Define a clear vision and strategy while fostering a collaborative and high-performance culture among the team members. You will also be expected to mentor and coach the growing team.
Drive Revenue Growth and Customer Impact: Work closely with the Sales leadership to provide strategic solution guidance throughout the sales cycle. This involves collaborating with Customer Success and Account Management to maximize client value through the platform and developing a billable Solutions Consulting service.
Optimize Solution Design and Implementation: Guide the team to tailor impactful solutions to client challenges while leading design phases for large-scale implementations to ensure seamless execution.
Industry and Product Leadership: Identify opportunities for product enhancements and serve as a trusted expert in public transit fare payment strategies, influencing future industry trends.
The ideal candidate will possess the following skills:
A profound understanding of public transit and the challenges agencies face, demonstrated through direct experience or a related field.
Proven leadership experience in Solutions Consulting, Pre-Sales, or Solutions Engineering, especially in a SaaS, enterprise, or transit technology context.
Strong communication skills with the ability to simplify complex ideas and align teams around a shared vision.
A problem-solving attitude, with a knack for mentoring and developing teams, fostering continuous learning and success.
At Masabi, the culture is marked by innovation, collaboration, and shared success. The company is dedicated to creating an open and trustworthy environment that allows employees to feel empowered to be their true selves at work. The leadership values each team member's contributions and celebrates diversity, encouraging applications from underrepresented backgrounds.
Masabi emphasizes personal development, providing opportunities for team members to drive their own career growth while being supported through their journey. They operate on the principle that fostering a culture of learning is crucial and prioritize empathy in their workplace interactions.
Working at Masabi means participating in shaping the future of urban mobility. The role of Solutions Consultant Director is not just about leading a team; it’s about making a significant impact on cities and transport systems around the world. The position offers the unique chance to contribute to projects that not only innovate but also simplify public transport for millions of people, ensuring transit is fair and accessible to all.
By joining Masabi, you are choosing to align yourself with a purpose-driven company. They believe in the importance of simplifying journeys and removing barriers, thereby enhancing the quality of daily life for countless commuters.
The role of Solutions Consultant Director at Masabi provides numerous opportunities to influence a sector that is critical to urban infrastructure and resilience. Not only does it require leaders who are technically skilled and customer-focused, but it also seeks individuals who are passionate about making a difference in the transportation sector. If you have aspirations to lead a transformative team and foster partnerships that help optimize public transport, this role at Masabi may well align with your career aspirations.
This job offer was originally published on himalayas.app
This job offer summary has been generated using automated technology. While we strive for accuracy, it may not always fully capture the nuances and details of the original job posting. We recommend reviewing the complete job listing before making any decisions or applications.
