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The Specialist, Retail Operations – POS/IT Retail Operations position is an exciting opportunity to work with Levi Strauss & Co., a global leader in fashion. This role focuses on improving the Point of Sale (POS) systems and overall IT operations within the retail environment. The company encourages individuality while fostering a culture of collaboration and innovation. As a part of the Levi Strauss team, you'll have the chance to make an impact and further your career.
The role involves several key responsibilities aimed at maintaining and enhancing the current POS systems and IT policies. Key tasks include:
Maintaining and improving policies relating to PCI Compliance, Gift Cards, Tax Exemptions, and Discounts.
Creating Standard Operating Procedures (SOPs), job aids, and guides that encompass all POS and IT processes within stores, such as user guides for POS systems, returns, exchanges, and all compliance mandates.
Developing a comprehensive POS roadmap in association with the Global Direct-to-Consumer (DTC) teams, IT specialists, and field teams, with the ultimate aim to enhance capabilities and unlock additional value for the organization.
Owning the hardware strategy for U.S. and Canadian stores, which includes overseeing all fixed and mobile POS equipment, payment devices, and RFID components.
Acting as a bridge between field leaders and product/IT teams to identify improvements and prioritize enhancements that can drive better business results and enhance the overall consumer experience.
Conducting User Acceptance Testing (UAT) on all technology updates and changes, ensuring that they fulfill business requirements effectively.
Supporting training initiatives, including creating training materials for various operational areas under your responsibility.
Collaborating with cross-functional teams to build and implement strategies that enhance both efficiency and accuracy in pricing and promotional tasks.
To qualify for this role, candidates must possess several required skills and experiences:
A Bachelor's degree is required or an equivalent combination of education and experience. Candidates with at least five years of combined college education and work experience may substitute for a degree.
A minimum of 3 years of experience in retail or store operations.
Preferred experience may include exposure to project management and diverse team collaborations.
Excellent written and oral communication skills are crucial, as is the ability to present effectively to all levels within the organization.
Specialized knowledge related to retail processes and proficiency with inventory tools and systems is expected.
Candidates should demonstrate strong analytical capabilities and advanced Excel skills for generating reports and running analyses.
An ability to identify and solve issues creatively while remaining flexible to change is fundamental.
Strong interpersonal skills and the capacity to understand and engage with a diverse clientele are critical.
Knowledge of accounting practices is beneficial as this role may include managing budgets.
The expected starting salary for the position ranges from $66,500 to $104,800 annually. The final compensation may vary based on various factors such as location, relevant education, experience, performance levels, and the specific needs of the business.
In addition to a competitive salary, Levi Strauss & Co. provides a total rewards package that includes:
These benefits cater to the well-being of employees and their families, supporting both health and financial objectives and balancing professional and personal demands.
Levi Strauss & Co. is committed to creating an inclusive and diverse workplace. They actively seek talent from various backgrounds, cultures, and experiences, recognizing that a multifaceted workforce contributes significantly to their success. They are an equal opportunity employer, embracing affirmative action principles, ensuring that every employee feels valued and respected regardless of their background.
For candidates drawing interest in a position that underlines retail operations in a technologically forward environment, this role presents an exciting opportunity with Levi Strauss & Co. The company values innovation, creativity, and diversity while enabling its employees to forge their careers and make meaningful contributions. This position promises a dynamic and rewarding career path in the retail and IT operations space.
This job offer was originally published on himalayas.app
February 26, 2025
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