Sr. ROI Medical Records Specialist - Remote (After Hours - Night Shift)

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Job Overview

The position of Sr. ROI Medical Records Specialist at Sharecare is a full-time role that entails working the night shift, specifically from 11 PM to 7:30 AM EDT, Monday to Friday. Sharecare is a digital healthcare company committed to improving care quality and driving better outcomes through diverse technology-enabled services. This role is pivotal in managing the release of information (ROI) requests, ensuring that requests are processed in a timely, efficient, and compliant manner, all while prioritizing excellent customer service.

Company Background

Sharecare is renowned for its role in the healthcare ecosystem—streamlining the processes for various stakeholders, including health plans and pharmaceutical brands. The company employs data-driven insights and a comprehensive platform to enable users to manage their healthcare effectively. This position seeks to support these goals through precise information management practices.

Position Responsibilities

The Sr. ROI Medical Records Specialist will undertake several critical tasks, primarily focusing on handling ROI requests accurately and efficiently. Key responsibilities include:

• Processing all release of information (ROI) requests in adherence to established quality standards.
• Validating requests for medical record releases in accordance with company policy and HIPAA regulations.
• Performing quality checks to ensure accuracy and confidentiality in all work.
• Maintaining outstanding customer service by being attentive to clients and proactively addressing concerns.
• Ensuring compliance with HIPAA and other relevant state and federal regulations.
• Maintaining up-to-date knowledge of applicable laws and fee structures associated with medical records.

Required Skills and Qualifications

To be considered for this role, candidates must possess specific qualifications and skills, which include:

• A High School Diploma or GED is a minimum requirement.
• At least 2 years of ROI fulfillment experience with Sharecare HDS or 3 years of external ROI experience.
• Advanced knowledge of multiple EMR platforms and types of ROI requests.
• Proficient communication, documentation, and customer service skills are essential.
• Strong organization and multitasking abilities.
• Proficiency with Microsoft Office applications.
• A willingness to learn quickly and adapt to new systems.

Physical Requirements

Candidates should also meet certain physical capabilities, such as:

• Ability to sit or stand for prolonged periods.
• Capacity to lift and carry up to 25 lbs.
• Sufficient manual dexterity for typing and handling documents.
• Visual acuity for reading documents and using a computer effectively.

Work Environment and Conditions

As the role requires working during the night shift, candidates should be prepared for a potentially quieter working environment during non-standard hours. The job will focus heavily on compliance and patient confidentiality, crucial components of HDS work.

Salary Information

While exact salary details are not provided in the job description, candidates can typically expect competitive pay within the healthcare records management domain, given the responsibilities and requirement for specialized skills.

Application Process

Sharecare values inclusivity and diversity in its hiring process, complying with equal opportunity employment standards. Interested candidates are encouraged to apply and should be aware that Sharecare emphasizes continuous training and development for all employees.

Conclusion

The Sr. ROI Medical Records Specialist position at Sharecare presents an opportunity for individuals experienced in health information management to play a vital role in the healthcare industry. Candidates with the requisite skills can look forward to contributing positively to improving healthcare outcomes and patient experiences while working in a supportive, technology-driven environment.

This job offer was originally published on himalayas.app