Tebra: Account Executive, Customer Growth

Overview

Tebra, a leading provider of all-in-one electronic health record (EHR) solutions, is looking for an Account Executive in Customer Growth. This position is fully remote and is designed for candidates who can effectively drive expansion revenue within Tebra's existing customer base of small and medium-sized business (SMB) healthcare practices. This role is crucial for nurturing existing relationships and uncovering new revenue opportunities within the organization while leveraging the power of technology to enhance client relationships.

Job Responsibilities

As an Account Executive, Customer Growth, your primary responsibilities include:

• Developing and executing cross-sell strategies aimed at driving revenue expansion from current clients.
• Identifying opportunities for expansion revenue within the existing Tebra customer base, which consists of SMB medical practices managed under Tebra's Tech Touch segment.
• Conducting outreach and engaging clients who show interest in additional products and services.
• Collaborating with Tech Touch account managers to create smooth transitions for customers interested in new offerings.
• Tracking internal referrals for customers interested in expanding their Tebra subscription.
• Acting as a trusted advisor, guiding clients in making informed decisions regarding product expansions.
• Working closely with other internal teams to uncover additional cross-sell opportunities, enhancing customer interactions.
• Utilizing various technologies (like Gainsight and Outreach) to foster engagement and drive expansion efforts.
• Assisting Account Managers in contract negotiations for changes in transaction minimums or monthly revenue.
• Providing training and sharing best practices with Account Management and Loyalty teams to improve sales performance.
• Giving feedback aimed at enhancing the team's overall efficiency and effectiveness.

Required Skills

Candidates interested in the Account Executive position at Tebra should possess the following qualifications:

• A minimum of 1 year of experience in a sales-related, customer-facing role.
• At least 4 years of relevant customer service experience.
• A proven record as a successful Account Executive.
• Experience in prospecting, demoing, and closing sales opportunities with clients.
• Proficiency with technology used to drive revenue, including tools like SFDC, Outreach, and Gong.
• A Bachelor’s degree is preferred, though not required.
• Domain experience in healthcare technology is considered a plus, but not obligatory.

Salary and Compensation

Tebra offers competitive compensation for the Account Executive role, aligning with the National Average Zone pay band. The salary range for this position is $72,000 to $82,000 USD. Compensation is thoughtfully determined by factors such as experience, qualifications, and geographic location. Beyond base pay, there are opportunities for variable pay and a comprehensive benefits package aimed at promoting the overall well-being of employees.

It's important to note that Tebra adheres to California pay transparency laws, providing candidates with specific salary ranges during the initial stages of the hiring process.

Company Background

Tebra is revolutionizing the healthcare field with its all-in-one EHR platform, specifically designed for independent healthcare practices. By consolidating various functionalities like EHR software, billing, automation, telehealth, and marketing, Tebra enables providers to focus on patient care rather than administrative tasks. Currently, over 42,000 private practices trust Tebra for operational efficiency, increased revenue, and reduced clinician burnout. Tebra’s values include putting customers first, simplifying complexity for users, promoting a collaborative work environment, and celebrating achievements.

Perks and Benefits

In addition to healthcare benefits, Tebra offers several perks to enhance the employee experience, including:

• Discounts on work-from-home essentials through Dell.
• Access to wellness resources, including Gympass for physical fitness and mental health resources via Telus Employee Assistance Program.
• For candidates in Costa Rica, Tebra provides additional support through wellness and childcare subsidies, as well as university/education discounts, alongside similar well-being resources.

Conclusion

In conclusion, the Account Executive, Customer Growth role at Tebra presents an exciting opportunity for professionals eager to make a significant impact in the healthcare sector. The position not only offers a competitive salary and the chance to work with innovative technology but also is situated in a company known for its commitment to employee well-being and customer satisfaction.

This job offer was originally published on weworkremotely.com