Dynatron Software is on a mission to transform the automotive service industry by providing innovative SaaS solutions that yield substantial benefits for dealerships and service departments. Dynatron is dedicated to empowering service leaders with tools that improve profitability, streamline operations, and enhance the customer experience. The company is looking for a Warranty Submission Specialist who will be integral to their FileSmart team and contribute significantly to the success of dealership service departments.
Position Details
The Warranty Submission Specialist's primary responsibility is to help dealerships maximize their reimbursement opportunities. This will be achieved by preparing and submitting precise and compliant requests for labor rate and parts rate increases to automotive manufacturers. This role is crucial in ensuring compliance with manufacturer and legal requirements while also being a trusted partner for clients.
Key Responsibilities
Filing Preparation & Submission
Review customer pay repair orders (ROs) within Dynatron’s software to ensure they align with manufacturer and state requirements.
Calculate average labor rates and parts markups based on qualifying ROs and preset guidelines.
Prepare and submit complete filing packages that include summaries, supporting documentation, and required forms to manufacturers.
Compliance & Communication
Ensure compliance with all manufacturer rules and guidelines, adhering to filing deadlines.
Respond to inquiries from dealerships or manufacturers about filing statuses, documentation, and other clarifications.
Maintain organized records and effectively communicate filing updates to dealership management when necessary.
Industry Awareness & Continuous Improvement
Stay updated on evolving manufacturer policies and warranty reimbursement rules, alongside state laws.
Identify patterns and insights that enhance accuracy and approval rates.
Participate in special projects and contribute to the enhancement of internal processes as necessary.
Required Skills and Experience
To excel in this position, the following skills and background are essential:
1-2 years of experience in an automotive dealership service department, preferably in warranty administration, service advising, technician roles, or service management.
Proficiency in Microsoft Excel and tools for document preparation.
A solid understanding of manufacturer warranty policies with the ability to follow meticulous guidelines.
Strong organizational and time management skills, with an emphasis on accuracy and timeliness.
Excellent written and verbal communication skills to enhance client interactions.
An analytical mindset to recognize patterns and solve problems.
Ability to work independently in a remote setting while managing multiple submissions efficiently in a fast-paced environment.
Salary and Benefits
Dynatron offers a competitive compensation package which includes:
Base Salary: Ranges from $45,000 to $52,000.
Performance-based bonus potential.
Comprehensive health, vision, and dental insurance.
Employer-paid short- and long-term disability and life insurance.
401(K) retirement plan with a competitive company match.
Opportunities for equity participation through Dynatron’s Equity Incentive Plan.
Flexible Paid Time Off (PTO) and 9 paid holidays.
Support for setting up a home office and providing branded welcome swag.
Company Culture and Values
Dynatron believes in a remote-first culture that emphasizes flexibility, accountability, and results. The company values continuous improvement, collaboration, and a highly positive work environment, built around their 5 Core Values:
Success Driven: Striving for excellence with perseverance and a commitment to improvement.
Delivering Results: Distinguishing between effort and impactful outcomes.
Sense of Urgency: Acting decisively and prioritizing the essential tasks.
Accountability: Owning one’s work and its consequences.
Positive Attitude: Bringing energy and optimism into every interaction.
Conclusion
Joining Dynatron as a Warranty Submission Specialist offers an exciting opportunity to support dealership profitability and success. With your expertise in documentation and compliance, you can significantly impact the automotive service landscape while enjoying a flexible remote work environment. If you are detail-oriented, process-driven, and capable of thriving in a fast-paced atmosphere, this role might just be the perfect fit for you.
This job offer was originally published on himalayas.app
This job offer summary has been generated using automated technology. While we strive for accuracy, it may not always fully capture the nuances and details of the original job posting. We recommend reviewing the complete job listing before making any decisions or applications.
