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Are you seeking a balance between work and personal life while leveraging your expertise in travel consultancy? Flight Centre Travel Group's Corporate After Hours Customer Care team offers a flexible, part-time role ideal for experienced travel consultants. This opportunity is perfect for professionals who wish to remain in the travel industry without compromising their personal commitments.
The Flight Centre Travel Group (FCTG) houses a robust Corporate travel division, featuring global leaders such as FCM, Corporate Traveller, and Flight Centre Business Travel. The after-hours Customer Care team plays a crucial role in supporting corporate clients worldwide, ensuring that travel needs are met efficiently and effectively around the clock. If you are a travel consultant with a minimum of one year of experience in retail or corporate travel, this role could be an excellent fit for you.
The position requires proficiency in the Sabre/GDS systems, excellent customer service skills, and the ability to handle fare rules and ticketing intricacies. Successful candidates should exhibit resourcefulness, work autonomously, and thrive under pressure. A high degree of accuracy, attention to detail, and excellent communication skills are essential attributes for this role.
The role is designed for part-time engagement, with options for 0.6 or 0.8 FTE, leading to approximately 48 or 64 hours per fortnight, respectively. A competitive salary package, ranging from $70,000 to $85,000 plus superannuation annually (pro-rated for part-time), along with allowances for shift work and optional overtime, makes this role financially rewarding. The team operates on a rotational roster on a 24/7 basis, offering diverse shift timings that accommodate different lifestyle needs. Positions are available in all Australian cities with FCTG offices, though applicants must be based in Australia and have suitable work rights without visa sponsorship.
Flight Centre prides itself on its inclusive and dynamic work culture, offering employees a unique team environment. Certified as a Great Place To Work® in Australia and New Zealand, the company values its employees by providing generous travel discounts, individual learning and development opportunities, and access to exclusive staff discounts through the myRewards portal. The company promotes balance through flexible work arrangements and offers a 'Brightness of Future' through career growth opportunities across its global network.
Further enhancing the employee experience are health and wellness initiatives, including discounted health insurance, mental health support, and social events that foster community within the company. Flight Centre is committed to reconciliation, diversity, and inclusion through its corporate social responsibility initiatives, supporting environmental sustainability and various charitable causes.
Flight Centre Travel Group welcomes diversity, encouraging employees to express their unique identities. By fostering an inclusive workplace, the company creates a safer and more engaging environment for all staff members.
Interested candidates are encouraged to learn more about this dynamic role and the various opportunities available at Flight Centre Travel Group. However, please note that the company does not accept unsolicited resumes or inquiries from recruitment agencies and bears no responsibility for related fees. For any questions or to express interest in the role, potential applicants can reach out through the Flight Centre careers contact page.
This job offer was originally published on Himalayas
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