Applied AI Engineer - AI Neobank App (Malaysia)

Company Overview

Bjak is a forward-thinking financial technology company focused on providing smarter ways for individuals to plan, save, and grow their money. Founded in 2019, Bjak has become a leader in the insurance platform sector in Southeast Asia, launching mobile-first solutions that make accessing insurance easier for millions. Their mission expands beyond insurance, aiming to assist users in various financial activities such as spending, saving, investing, and traveling. Bjak houses over 20 nationalities in its workforce, with a mix of in-office and remote teams. They are dedicated to creating a work environment where passion trumps mere hours logged, striving to build exceptional, next-generation financial products.

Job Overview

The company is actively seeking an Applied AI Engineer to join their team for the AI Neobank app. This isn't just a research role; rather, it is an opportunity to design and implement AI-driven systems tailored to real-world applications in financial services. The focus is on enhancing workflows and automating processes to streamline various aspects of user experience and internal operational efficiency.

Key Responsibilities

As an Applied AI Engineer at Bjak, your tasks will involve:

• Developing AI-powered workflows, assistants, and automation systems.
• Applying AI technologies across multiple areas such as customer support, CRM, onboarding, claims, renewals, and payments.
• Collaborating with product and engineering teams to convert manual processes into efficient AI-native systems.
• Creating integrations with Large Language Models (LLMs), internal data, APIs, and other business systems.
• Designing evaluation and monitoring strategies to ensure AI outputs are effective, safe, and reliable.
• Rapid prototyping and user testing before productionizing successful features.
• Leveraging AI to uplift speed, quality, and consistency, providing genuine business value.

Required Skills

This role demands a strong software engineering background, especially in Python and backend technologies. The ideal candidate should have:

• Practical experience building with LLMs, agents, and workflow automation tools.
• The ability to integrate AI solutions into existing products and operational frameworks.
• Insight into the implications of AI, including evaluation metrics like accuracy, latency, and failure modes.
• Fast prototyping skills and a knack for quickly testing ideas pragmatically.

Candidates with experience in fintech, insurance, support automation, or operations automation will gain a competitive edge. The role is particularly suited for practical AI builders who focus on creating usable systems over mere experimental setups.

Ideal Profile

Bjak values genuine builders—those who prefer tackling complex workflows and systems while maintaining a high standard for reliability and measurable quality. The role requires:

• An innovative thinker capable of handling real-world data.
• A commitment to the practical application of AI and a clear understanding of its potential and limitations.

Exclusions

This position is not ideal for individuals who prefer research roles devoid of production involvement or those who treat AI implementations as mere demos. The company is looking to steer clear of candidates that lack an appreciation for evaluation, reliability, and user impact in their work.

Work Environment and Location

The position is based in Malaysia, and it operates on a hybrid model. Engineers are expected to work onsite at Bjak's office a minimum of three days a week. Strong proficiency in English is essential, as it is the primary language used within the global teams.

Interview Process

Bjak prioritizes a swift hiring process, aiming to complete the process within one week for qualified candidates. The stages typically include:

• An online assessment or practical task.
• A technical interview.
• A final interview with the CEO.

Candidates who complete the assessment phase swiftly will be prioritized, ensuring a fast-tracked recruitment process.

In summary, the Applied AI Engineer position at Bjak represents an exciting opportunity for engineers keen to apply their talents in AI to revolutionize financial services. With a strong emphasis on building practical solutions that deliver real-world value, this role is perfect for committed individuals eager to contribute to Bjak's mission of enhancing financial accessibility and efficiency.

This job offer was originally published on himalayas.app